Loading Events

CXN live: Digital CX will be focused on how to deliver best in class digital experiences by:
-Effectively integrating channels to ensure a truly Omni channel experience
-Leveraging data generated online to drive increased personalization and empathy
-Tapping into customer sentiment through effective feedback analysis
-Utilizing customer journey mapping to identify fracture points in the digital journey
-Engaging UX and UI tools to optimize the digital experience
-Ensuring that customers can effectively self-serve

Visit Event Page

Share This Story, Choose Your Platform!