Conversations That Connect the Receivables Industry
Hosted by Mark Naiman, the podcast explores the stories, perspectives, and experiences behind the businesses and careers moving the industry forward.
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Meet Host Mark Naiman
Mark Naiman brings more than two decades of hands-on receivables management experience to Debt Connection.
His background spans debt buying, operations, technology, compliance, industry education, and association leadership, giving him a practical understanding of the issues and decisions ARM professionals encounter throughout their careers.
As a former president of Receivables Management Association International (RMAI), Mark helped develop its certification program and continues to teach its introductory course.
On Debt Connection, Mark brings that experience to informal conversations designed to uncover perspectives, stories, and lessons that rarely surface in traditional industry interviews.
A Podcast About the People Behind Receivables
The receivables industry is built on relationships, experience, ideas, and people who have seen the business evolve over the years. Behind every company are stories and decisions that shape how people work, lead, and think about what comes next.
Debt Connection brings ARM professionals together to share those experiences, reflect on lessons learned, and talk about the changes shaping the industry today.
From leadership and technology to family businesses, operations, and compliance, the podcast is about the stories behind the work and the people who lived them.
A Series for Every Conversation
Explore conversations that look at the industry through different people, experiences, and points of view.
Generations
Our Generations podcast series brings together parents and children working in the receivables management industry for authentic, unscripted conversations about leadership, family, business, and how the industry continues to surprise us.
Expect real stories, candid answers, and the occasional friendly disagreement.
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Don’t Miss the Next Connection
New episodes of the Debt Connection podcast bring new families, perspectives, and stories from across the receivables industry. Subscribe to this receivables management podcast to hear how different generations approach leadership, change, legacy, and the future of the collections industry.
