Beam Software is continuing to support our customers during the COVID-19 pandemic by helping our clients successfully transition their employees to be able to work from home. 

Beam Software is an innovative and comprehensive debt collection software platform designed specifically to meet the changing needs of the receivables management industry. In response to the changes caused by the global COVID-19 pandemic, more workplaces are transitioning to a remote workforce. Our cloud-based software offers our customers the flexibility and mobility they require to maintain business continuity during this unusual time.

We have been closely monitoring the situation and have had a dedicated team working on proactive solutions to the hurdles that working from home can present. Beam Software is located in Sarasota, FL, right in the heart of hurricane alley. Our frequent experiences with hurricanes and the flexible work environments they demand have given us a unique perspective and a thorough understanding of our clients’ needs during this crisis. We have years of experience with remote work solutions and are able to offer strategies and insight to help our customers navigate the challenges caused by COVID-19 and create a successful work-from-home infrastructure.

Our executive team has been actively listening and responding to clients’ needs and requests. To provide additional support, we have made more documentation and educational materials available to our clients, ensuring that their business is equipped with the tools and knowledge to empower their staff to work more effectively. In keeping with our focus on customer support, we are offering some additional complimentary services such as helping customers provision softphones for their remote employees. We have also made our online payment module available for free during the pandemic in order to help build stability for our customers and their consumers. This enables collector-less collecting and helps leverage our customers’ reduced staffing levels. It also provides a convenient way for consumers to make payments.

We understand security and compliance. Whether your employees are working in the office or from home, Beam Software provides a reliable and secure cloud hosting environment, keeping consumer data encrypted and accessible through your own data access management plan and IP whitelists. As change continues to occur, we will support you every step of the way so you can maintain the productivity, efficiency, and compliance that keeps your business running smoothly.

Contact Us Today

The Beam Team is readily available to answer your questions and assist you. To reach a member of our team, please email us at support@beamsoftware.com, call us at 1-800-212-2326 Option 3, or utilize our Beam Software Support Portal Login. Beam Software has not reduced its services or limited its hours of operation. Contact us for more information or to get started with Beam today.

About Beam Software

Headquartered in Sarasota, FL, Beam Software helps receivables management firms create success by increasing the speed and ease with which they do business. Beam Software’s innovative and reliable system of record meets the ever-changing requirements that collection businesses demand. Beam Software helps clients reduce risk, ensure compliance, and maximize efficiency while continually providing best-in-class support for our customers.

This press release courtesy of Beam Software.