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Receivables Info is an industry-driven platform delivering news, insights, and resources for
debt buyers, collection agencies, law firms, and ARM professionals.
The Consumer Financial Protection Bureau (CFPB) released a new Data Spotlight this month, providing a deep dive into the
AI context orchestration for collections is increasingly recognized as a structural requirement rather than a technical enhancement. As artificial
The collections industry is experiencing a structural shift driven by changes in consumer communication preferences, technology adoption, and regulatory
Artificial intelligence (AI) has been one of the most talked-about topics in the receivables industry for a few years,
Veteran collections leader brings deep operational expertise and a consumer-centered approach to advancing Krew’s AI-powered servicing and collections platform
Landmark Strategy Group is pleased to announce the hiring of Jose Rivera as the company’s new Client and Operations
Compliance and intelligence are no longer separate disciplines within the receivables industry. As data-driven decisioning accelerates, organizations must embed
Abstract AI in collections has moved from experimentation to expectation. As organizations evaluate how to adopt artificial intelligence responsibly,
The legal collections industry continues to evolve as case volumes increase and compliance standards tighten. The central challenge today
Digital settlement platforms are often discussed as if they are a simple channel change, moving a negotiation from phone
Veteran collections leader brings deep operational expertise and a consumer-centered approach to advancing Krew’s AI-powered servicing and collections platform
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Landmark Strategy Group is pleased to announce the hiring of Jose Rivera as the company’s new Client and Operations
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Compliance and intelligence are no longer separate disciplines within the receivables industry. As data-driven decisioning accelerates, organizations must embed
Abstract AI in collections has moved from experimentation to expectation. As organizations evaluate how to adopt artificial intelligence responsibly,
The legal collections industry continues to evolve as case volumes increase and compliance standards tighten. The central challenge today
Digital settlement platforms are often discussed as if they are a simple channel change, moving a negotiation from phone
How to test new data vendors in debt collection determines whether performance gains are measurable or merely perceived. Many
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By Nick Cherry, Divisional CEO, Phillips & Cohen Associates, Ltd. I spend a lot of time talking with credit
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Text messaging has become one of the most powerful communication channels available to the collections industry. Its immediacy, visibility,
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Attorney Brings Litigation and Government Experience to Support Firm’s Creditor Representation Practice Pollack & Rosen is pleased to announce
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The debt collection industry is increasingly adopting the language of “resolution” as firms expand self-service tools, simplify consumer communications
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RMAI certification audit readiness is frequently approached as a periodic compliance obligation, addressed primarily when an audit cycle begins.
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February 24, 2026 (Sacramento, CA) – The Receivables Management Association International (RMAI) announces the adoption of version 14.0 of
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Administrative cost reviews for collection agencies rarely command sustained executive attention. In most organizations, they operate quietly in the
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Latest News
- CFPB Report: BNPL Market Growth and Collection Strategies for 2026
- Designing Context-Aware Operating Models for AI in Collections
- Redesigning Collector Training and Workforce Strategy for a Digital Collections Environment
- AI in Digital Debt Collection: How 2025 Became a Turning Point for Receivables Management
- Krew Appoints Tim Mertikas as Senior Vice President of Servicing Solutions
