Receivables Info Executive Spotlight with Rodney Giove
In his role as Chief Compliance Officer and Legal Counsel, Rodney Giove oversees Metacorp’s compliance department, prepares all operating policies and procedures, and oversees all third party collection agency onboarding. Rodney is a proud father and a sports fan with a unique claim to fame. Learn more about him in our newest Executive Spotlight.
“You miss 100% of the shots you don’t take” – Wayne Gretzky
What is your favorite part of working at Metacorp, LLC?
My favorite part of working at Metacorp is the people I get to work with, but other than my team, I love the excitement of being able to work with a fledgling company and help in its growth.
In the receivables industry, what emerging trend has your attention?
Like everyone else in the receivables industry, the new CFPB Debt Collection Rule has my attention. It is something that everyone in the industry has been preparing for.
What industry change do you predict over the 5 next years?
I think more and more of the collection process will be automated and everyone will see significantly less person-to-person contact. I think that with how society currently consumes technology, most consumer contact will be through text, email, and company websites as opposed to phone conversations.
How do you define success?
I define success as waking up each morning with a smile on your face and not dreading the day ahead of you.
What is the best piece of advice you have ever received in life?
The best advice is “treat people how you want to be treated.” Alternatively, my father’s favorite phrase was, “Don’t be an idiot,” and there is a lot of wisdom in that one too.
What advice would you give someone entering the receivables management industry?
In this industry, you need to have thick skin. Unfortunately, people in the ARM industry are sometimes treated as moving targets. You have to be able to handle the negative equally as well as the positive. You also need to have the willingness to adapt and adjust as this industry is constantly changing and evolving.
What are you most proud of?
That’s an easy answer. I am most proud of my two sons; the oldest is 9 and the youngest is 6.
If you could do any other non-industry job for just one day, what would it be?
I love sports (see my answer to the next question), so I would be a Sports Agent or any management position in the world of professional sports.
People would be surprised if they knew…
I once stopped NHL Hall of Famer Dennis Savard on a penalty shot during a Fantasy Hockey Camp. Afterwards, he even threw his stick in frustration!
About Metacorp, LLC
Metacorp, LLC is a third-party collection agency providing efficient, respectful, and compliant debt collection services. Metacorp has over 25 years of combined experience in debt collection services for clients such as banks, auto lenders, credit card companies, healthcare providers, utilities, and telecom companies. Their team provides reliable and professional asset recovery solutions for accounts at all stages of the credit cycle. Metacorp is located in Lockport, NY.