Receivables Info Executive Spotlight with Josie Donna

As Director of Sales for VeriFacts, LLC, Josie Donna builds relationships and partnerships with clients based on the high-quality location and employment verification services that VeriFacts provides. She is a mother with a previous background in Criminal Justice and a penchant for true crime content. She has been with VeriFacts since 2008 and is passionate about continuing to help grow their positive and resilient culture.

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Title: Director of Sales

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” -Maya Angelou

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Title: Director of Sales

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” -Maya Angelou

What is your favorite part of working at VeriFacts?

The people!! Including both our internal staff and our clients! They have become like family over the years, bouncing ideas and executing projects and visions together – the culture at VeriFacts is unmatched.

In the receivables industry, what emerging trend has your attention?

Everything Tech!! Technology is actively transforming the way we do contact/collections, and there are lots of new tech ideas/companies entering our space.

What industry change do you predict over the next 5 years?

That is a tough one! None of us could’ve predicted where the last two years have taken our industry. If I have learned one thing, it’s that we are a resilient and adaptable industry and will be ready for what’s to come.

How do you define success?

Never giving up! Perseverance creates grit, and grit achieves success.

What is the best piece of advice you have ever received in life?

Trust the process…Things don’t happen to you, they happen for you.

What advice would you give someone entering the receivables management industry?

Network like crazy and never miss an opportunity to connect. Take advantage of all the roundtable discussions and platforms like Receivables Info to stay up to date with trends and updates. We are an ever-evolving industry and these platforms are loaded with info and insight!

What are you most proud of or what is your biggest accomplishment?

My kids! They are so resilient and growing up during a time we could have never prepared for. They keep me on my toes with sports, school and activities! They are my pride and joy!

What is your favorite book or podcast?

If you could do any other non-industry job for just one day, what would it be?

For just one day… I would love to be an airline pilot!! I love to travel!

People would be surprised if they knew…

I went to college to study Criminal Justice to become a juvenile parole officer.

About VeriFacts, LLC

VeriFacts, LLC is the top employment location and verification service for the receivables management industry. Having been in business for over 30 years, they are committed to offering guaranteed customer location and employment verification services to creditors across the nation. The VeriFacts brand has become synonymous with high-quality service and a positive customer experience. Over the years, their services have expanded into residential location information, data verification, and unique data aggregation. VeriFacts is proud to be a Certified Women-Owned Business by the WBENC.

Published On: July 12th, 2022|Categories: Executive Spotlight|Tags: , , |

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