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More than 262,000 council tax accounts across Yorkshire, England, were in arrears during the 2024-25 financial year, with outstanding
President Donald Trump has nominated former Consumer Financial Protection Bureau (CFPB) official Brian Johnson to serve as the agency's
AI voice agents access full account history, compliance rules, and next-step logic before every interaction Built-in guardrails and contextual
The eThekwini Municipality, which governs Durban and surrounding areas in South Africa’s KwaZulu-Natal Province, is facing renewed scrutiny after
South Korea's financial regulators are launching a sweeping enforcement initiative aimed at protecting vulnerable consumers from abusive lending and
California Attorney General Rob Bonta announced a proposed $4.6 million settlement with Select Portfolio Servicing, Inc. (SPS), resolving allegations
The Trump administration's plan to transfer federal student loan responsibilities from the U.S. Department of Education to the Department
The Office of the Comptroller of the Currency (OCC), Federal Deposit Insurance Corporation (FDIC), and Federal Reserve Board announced June
Fannie Mae has launched the marketing process for a sale of approximately 2,333 reperforming loans with an unpaid principal balance
Illinois consumers now have a new way to submit complaints against financial institutions, as the Illinois Department of Financial
South Korea's financial regulators are launching a sweeping enforcement initiative aimed at protecting vulnerable consumers from abusive lending and
California Attorney General Rob Bonta announced a proposed $4.6 million settlement with Select Portfolio Servicing, Inc. (SPS), resolving allegations
The Trump administration's plan to transfer federal student loan responsibilities from the U.S. Department of Education to the Department
The Office of the Comptroller of the Currency (OCC), Federal Deposit Insurance Corporation (FDIC), and Federal Reserve Board announced June
Fannie Mae has launched the marketing process for a sale of approximately 2,333 reperforming loans with an unpaid principal balance
Illinois consumers now have a new way to submit complaints against financial institutions, as the Illinois Department of Financial
The New York City Department of Consumer and Worker Protection (DCWP) held a public hearing June 1 to gather
Case Snapshot Court: U.S. District Court for the Central District of California Case: Hudson-Bryant v. OCMBC Inc. d/b/a LoanStream,
The Consumer Financial Protection Bureau's recent website overhaul has triggered debate among consumer advocates, compliance professionals, financial institutions, and
Case Snapshot Court: U.S. Court of Appeals for the Eleventh Circuit Case: Gregory Light v. LVNV Funding, LLC and
As 2026 unfolded, one trend became impossible to ignore: state legislatures are no longer waiting on federal direction. Instead,
A new market forecast from Verified Market Reports projects continued growth for the global debt collection services industry over the
Many organizations unintentionally create leadership problems the moment they promote their strongest employees. High performance does not equal leadership
Abstract: Landmark Strategy Group has appointed Jamie Burns-Ostapenko as Senior Director of Outsourcing. Burns-Ostapenko brings deep experience in outsourcing,
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Latest News
- UK Government Reforms Council Tax Debt Collection as Yorkshire Arrears Top £258 Million
- Trump Nominates Former CFPB Official Brian Johnson as Permanent Director
- With AI scrutiny growing in debt collection, DROS.ai launches voice agents with compliance guardrails
- South Africa’s eThekwini Municipality Under Pressure Over R45 Billion Debt
- South Korean Financial Regulators Intensify Crackdown on Predatory Lending and Debt Collection Practices