Ginny Rodriguez with Plaza Services, LLC featured on Executive Spotlight

Ginny Rodriguez leads the Plaza Services, LLC compliance and administration teams. Her role is to oversee Plaza’s internal and external auditing, quality, mail processing, and overall CMS for the organization.

The Leadership team’s trust that we have that supports Compliance and guidance that we provide.

The CFPB always has our attention. I am very curious to see what changes occur in the near future around technology (emailing and texting), as well as any additional constraints with dialing. It is critical how organizations evaluate their strategies in efforts to reach that consumer. The data and tools that can be utilized from vendors can heavily be a game changer for companies. I am interested to see what our landscape looks like in the future.

I foresee additional constraints around dialing and possibly some additional changes from the bureaus for credit reporting. Possibly we see litigation driving some change. I think we are going to see more involvement from states in decisions that impact collections.

If I look back at the last 20+ years; the most rewarding and memorable times for me have been seeing others grow and evolve into leadership roles. I have had the privilege of working with many wonderful people over the years. Success for me is knowing that in any small way; I had a positive impact on someone growing themselves.

It’s ok to say no.

Get ready for the ride and be a sponge. There is so much to learn in this industry.

My biggest accomplishment in this life will always be my children! Professionally, it would be putting myself through school while raising 5 children and still working.

I love all John Grisham, Iris Johansen, Dan Brown, Delia Owens, and Lisa Jewell books.

Most likely something with the Military or Medical.

I have been collecting snow globes since I was a kid. Have 50+. I can whistle really well.