It was my first job out of law school. Like many others, I never intended to stay this long, but almost 19 years later I am still here. Despite the stigma of the debt collector, the receivables industry is full of friendly, compassionate and brilliant people, many of whom I am fortunate enough to call friends.

I spend the majority of my time focused on legal, compliance and risk management which means all emerging trends have my attention. Most recently our firm is focusing on digital communications with the consumer. It is the preferred method of communication for some consumers and being able to communicate with the consumer through their preferred channel of communication is an important goal for our firm.

My hope is that the trade associations within the receivables industry continue to work together on issues of common importance. As NCBA president, I spent time collaborating with executive directors and presidents of the other trade associations and that time spent together was invaluable and insightful.

At Blitt and Gaines, we strive to foster a collaborative work environment which in turn results in a culture of strong camaraderie.

“Do not go where the path may lead, go instead where there is no path and leave a trail.” – Ralph Waldo Emerson

My mom always said to treat others how you want to be treated.

I am most proud of rising to a C-Suite position in a male-dominated field while leaving the door open for other women in the industry. The American Bar Association provides data demonstrating that in 2023, 39% of lawyers in the United States were female, a significant increase from only 27% in 2020. In addition, I am proud to be the second woman president of the National Creditors Bar Association.

I always wanted to be an attorney.

My favorite movie is The Devil Wears Prada.

I have a mini goldendoodle puppy named Bentley.