Thumbnail graphic featuring Adam and Anna Burke with bold text “DIGITAL-FIRST MODEL,” set against a modern digital background, representing artificial intelligence in debt collection and the shift toward digital-first borrower engagement.

Thumbnail featuring Adam and Anna Burke with bold text “DIGITAL-FIRST MODEL,” and a sleek digital-inspired background in Receivables Info branding. The design conveys the article’s focus on artificial intelligence in debt collection, predictive analytics, compliance AI, and borrower self-service strategies.