About the Author

Marian Sangalang is the Vice President of The Bureaus, Inc., a master servicer for non-performing receivables portfolios headquartered in Northbrook, IL. Marian is chiefly responsible for the oversight and management of analysis and information technology systems of The Bureaus. Her responsibilities span all of the company’s varied business functions.

Marian has a storied history at The Bureaus. She began in August 1996 as a Collection Representative and worked her way through many positions including Marketing Manager, Director of Internal Strategic Planning, Director of Systems and Collection Technology, and then in 2013, she was promoted to Vice President. Marian has pioneered many software suites popular in the ARM industry and has kept The Bureaus at the forefront of proprietary technology and tools to help their clients. She works closely with developers to improve the products for business use.

In February 2019, Marian assumed the role of President of the Receivables Management Association International (RMAI). She became a Certified Receivables Compliance Professional from RMAI in 2014 and worked as the Co-Chair of many committees before being elected to the Board of Directors and as President-Elect in 2018. After her term, Marian said it was a “great privilege” to lead RMAI and she was glad to be able to represent the ARM industry’s goals at many Federal and State Legislative Committee events.

Marian’s ARM industry experience isn’t limited to The Bureaus. In 1985 she worked as a Manager for Paramount Acceptance. A few years later, she worked as a Collections Representative for South Carolina National Bank before moving to Amcol Systems Inc; and just two years before beginning her 25 plus year journey with The Bureaus, she worked as the General Manager for Credit Bureau Accounts.

Outside of client work, Marian and The Bureaus have a long history of charitable donations. They’ve donated to the American Cancer Foundation, The National Center for Missing and Exploited Children, The Belly Rubs Basset Rescue, and many others. Marian worked closely with The Bureaus team to position themselves not only as industry leaders but also as community leaders.

About The Bureaus, Inc.

The Bureaus, Inc. is a master servicer for accounts receivable portfolios and a Certified Receivables Business (CRB) by the Receivables Management Association International. Using cutting-edge technology, internally developed proprietary tools, and the vast expertise of its management team, we combine technological strategies with data mining capabilities to identify opportunities not usually found by other asset management firms. The Bureaus was founded in 1928 and is located in Northbrook, Illinois.

LinkedIn ProfileMarian Sangalang
Company WebsiteThe Bureaus, Inc
TitleVice President

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