Why buy our course materials and training courseware packages?

Experts create our materials across collections, hardship, customer service, complaints, vulnerable customers, psychology, and many more specialty areas.

Jodie Bedoya is Director of eMatrix Training and a Collections, Vulnerability & Communication Training Specialist with over 25 years experience within the Credit Management Industry.

Our training material is designed to be interactive, engaging, spark discussion and enable learners to walk away with practical tips they can apply in their role to make a difference for them, customers and the business.