As CFPB Pulls Back, Receivables Leaders See Regulatory Uncertainty Ahead
The Consumer Financial Protection Bureau has significantly reduced its enforcement and supervisory activities under President Donald Trump’s second administration, raising questions about the future of federal oversight and the growing influence of state regulation. In interviews with Receivables Info, representatives from ACA International, RMAI, and the NCBA described an industry navigating shifting federal priorities, longstanding state regulatory differences, and uncertainty about what the regulatory landscape will look like in the coming years.
How can business systems turn recurring problems into consistent success? Nikki Noyes of The Bureaus, Inc. joins Katalina Dawson to discuss building systems that save time, strengthen consistency, and scale with your organization. Learn how effective SOPs, adaptable processes, and a well-maintained compliance management system can help teams work smarter without continually reinventing the wheel.
New Receivables Podcast - Rethinking Collection Software
Rob Grafrath spent years working with collection technology and wondering why there was no open-source collection system for the receivables industry. He decided not to build another software company around the idea, but to create a community that could bring different areas of industry expertise together—the OpenAR Collective. In this episode of the Receivables Podcast, Rob joins host Adam Parks to explain how the idea grew from an open-source collection platform into a neutral foundation for industry collaboration.
CFPB Report to Congress Details Sweeping Changes to Enforcement, Supervision and Consumer Complaints The Consumer Financial Protection Bureau (CFPB) has released its latest semi-annual report to Congress, documenting substantial changes to federal consumer financial oversight, including the closure of more than 1,300 supervisory actions, a reduction in examinations and a revised approach to enforcement.
FTC Reports $80 Million in Consumer Redress as Impersonation Crackdown Targets Debt Collection and Credit Repair Scams The Federal Trade Commission has secured more than $80 million in consumer redress, completed 14 enforcement actions, and helped shut down 19 websites impersonating the agency since its Impersonation Rule took effect in 2024. The agency’s latest enforcement update highlights continued efforts to combat fraudulent schemes involving debt collection, credit repair, debt relief, and other financial services.
New Report Finds 26.6% of U.S. Adults Had Medical Debt, With More Than One-Third Facing Collection Activity More than one-quarter of U.S. adults reported having medical debt in 2025, with more than one-third of those carrying medical debt experiencing collection agency contact, according to a new Urban Institute report. The findings highlight the continued prevalence of unpaid medical bills, the role of collection agencies in medical debt recovery, and the financial consequences facing consumers as health care costs increase.