Spire Recovery Solutions is a nationally licensed full-service debt collection agency located in Lockport, NY. We provide professional debt collection services to creditors within the receivables industry. Our company’s customized processes and state-of-the-art technology deliver the transparency and compliance that our clients trust while providing a positive experience for consumers.
Spire Recovery Solutions is an active member of Receivables Management Association International and ACA International. We are committed to operating with the highest standards of business integrity and code of ethics that guide the receivables industry. Our team is committed to working together with consumers to achieve amicable resolutions to outstanding account balances.
Certifications and Recognitions
Spire Recovery Solutions successfully completed SOC 1 Type 1 certification. Our company’s Service Organization Control (SOC) 1 Type 1 audit certifies that we have the controls and auditing procedures in place to effectively manage and protect consumer data. We place significant focus on the implementation of practices, processes, and procedures that keep us in compliance with the strict industry regulations that surround data privacy and data security.
We are rated an A+ by the Better Business Bureau. Our team provides open communication and exceptional customer service. We work together with consumers to help them understand their options, find acceptable solutions, and resolve outstanding accounts. We encourage our consumers to share their experiences of working with our team.
Our Commitment to Consumers
We care about helping our consumers return to financial well-being. Our team receives training and professional development to ensure that we operate in compliance with pertinent rules and regulations while treating our consumers with dignity and respect. We strive to educate our consumers on the credit cycle by providing financial tools and consumer resources that can help them make good financial decisions and take control of their financial future.
Connect With Us
We want to connect with you! Follow our official social media accounts for company news, industry updates, and more. We are active on Facebook, LinkedIn, and Twitter. To further assist consumers, we maintain a company YouTube channel that provides important information and resources for consumers in an easily accessible format.