About P&B Capital Group
Trusted Debt Collection Agency Since 2004
P&B Capital Group, LLC is a nationally licensed third-party debt collection agency based in West Seneca, NY. Since 2004, our team has helped creditors resolve non-performing accounts with professionalism, transparency, and respect for the consumer experience.
Our experienced team understands that every interaction represents not only our agency, but also the brand reputation of our clients. Thatโs why we operate with integrity, compliance, and clear communication at the forefront of everything we do.
Memberships, Certifications, and Accreditations
P&B Capital Group meets and exceeds the receivables management industry’s most rigorous standards. We are proud to be:
A Certified Receivables Business (CRB) through the Receivables Management Association International (RMAI)
An A+ rated, Better Business Bureau (BBB) accredited agency
SOC 1 Type II audited and PCI-compliant, with secure technology protocols
Fully FDCPA-compliant and committed to evolving legal expectations
These credentials reflect our deep commitment to protecting consumers and delivering reliable, compliant performance for our clients.
Our Services
We provide third-party collection services for a variety of receivable types, including:
Credit card
accounts
Automotive
loans
Personal installment
loans
Buy Now, Pay Later (BNPL)
and fintech debts
Retail credit lines and
private-label accounts
Credit card
accounts
Automotive
loans
Personal installment
loans
Buy Now, Pay Later (BNPL)
and fintech debts
Retail credit lines and
private-label accounts
Credit card
accounts
Automotive
loans
Personal installment
loans
Buy Now, Pay Later (BNPL)
and fintech debts
Retail credit lines and
private-label accounts
With flexible integration and recovery strategies tailored to each clientโs operational needs, we help creditors maximize revenue
while maintaining compliance across all stages of the recovery cycle.
Career Opportunities withย
P&B Capital Group
We take our responsibility to consumers seriously, and we work hard to make sure our representatives receive the tools and ongoing training needed for a positive experience with our company. Our memberships mean we have access to supplementary training and professional development materials to ensure our team stays current and knowledgeable in the industryโs climate of ever-evolving legal compliance regulations.ย
If you think you may be a good fit for our team, we would like to hear from you! We are looking for candidates with excellent communications skills, positive attitudes, and eagerness to learn and grow professionally. We are committed to operating with integrity and respect. We utilize efficient technologies for optimal productivity. Strong computer skills are preferred.
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