How Machine Learning Is Reshaping Consumer Engagement in Collections | Ohad Samet | Ep. 284 Receivables Info2026-06-04T08:14:24-04:00 How Machine Learning Is Reshaping Consumer Engagement in Collections | Ohad Samet | Ep. 284Receivables Info2026-06-04T08:14:24-04:00
Global BPO Strategy for Collections in the AI Era┃Saket Sahoo | Ep. 283 Receivables Info2026-05-28T07:59:05-04:00 Global BPO Strategy for Collections in the AI Era┃Saket Sahoo | Ep. 283Receivables Info2026-05-28T07:59:05-04:00
Building a Digital First Collections Strategy for Agencies┃Jason Hinkle┃Shepherd Outsourcing | Ep. 282 Receivables Info2026-03-12T08:03:35-04:00 Building a Digital First Collections Strategy for Agencies┃Jason Hinkle┃Shepherd Outsourcing | Ep. 282Receivables Info2026-03-12T08:03:35-04:00
How to Test New Data Vendors in Debt Collection | Prince Matharu | Ep. 281 Receivables Info2026-02-19T07:43:51-05:00 How to Test New Data Vendors in Debt Collection | Prince Matharu | Ep. 281Receivables Info2026-02-19T07:43:51-05:00
AI Context Orchestration for Collections | Anshul Shrivastava, Vodex.ai | Ep. 280 Receivables Info2026-02-19T07:21:22-05:00 AI Context Orchestration for Collections | Anshul Shrivastava, Vodex.ai | Ep. 280Receivables Info2026-02-19T07:21:22-05:00
Administrative Cost Reviews for Collection Agencies | Tom York and Jason Davis | Ep. 279 Receivables Info2026-02-05T07:54:33-05:00 Administrative Cost Reviews for Collection Agencies | Tom York and Jason Davis | Ep. 279Receivables Info2026-02-05T07:54:33-05:00
Transparent Payment Processes for Collection Agencies | Anthony Faldetta and Chris Compton | Ep. 278 Receivables Info2026-01-29T07:45:33-05:00 Transparent Payment Processes for Collection Agencies | Anthony Faldetta and Chris Compton | Ep. 278Receivables Info2026-01-29T07:45:33-05:00
Future of Consumer Messaging in Collections | Rick Lang | Ep. 277 Receivables Info2026-01-22T08:02:22-05:00 Future of Consumer Messaging in Collections | Rick Lang | Ep. 277Receivables Info2026-01-22T08:02:22-05:00
Intelligence Layer Architecture and AI Governance for Collections | Shantanu Gangal | Ep. 276 Receivables Info2026-01-20T07:44:48-05:00 Intelligence Layer Architecture and AI Governance for Collections | Shantanu Gangal | Ep. 276Receivables Info2026-01-20T07:44:48-05:00
AI Governance in Receivables Operations Explained | Rob Grafrath, CSS Impact | Ep. 275 Receivables Info2026-01-15T07:31:25-05:00 AI Governance in Receivables Operations Explained | Rob Grafrath, CSS Impact | Ep. 275Receivables Info2026-01-15T07:31:25-05:00
Conversational AI Deployment in Collections | Aman Mender and Adrian Ferrante-Bannera | Ep. 274 Receivables Info2026-01-13T07:19:40-05:00 Conversational AI Deployment in Collections | Aman Mender and Adrian Ferrante-Bannera | Ep. 274Receivables Info2026-01-13T07:19:40-05:00
RMAI Certification Audit Readiness | Sara Woggerman ARM CBS | Ep. 273 Receivables Info2026-01-08T07:44:29-05:00 RMAI Certification Audit Readiness | Sara Woggerman ARM CBS | Ep. 273Receivables Info2026-01-08T07:44:29-05:00
Legal Collections Modernization Through Servicing Models | Gregory Straub, Pollack & Rosen | Ep. 272 brandingarc2026-01-07T07:38:26-05:00 Legal Collections Modernization Through Servicing Models | Gregory Straub, Pollack & Rosen | Ep. 272brandingarc2026-01-07T07:38:26-05:00
NCBA Regulatory Advocacy Role in New Congressional Bill | Liz Terry & Michael Stillman | Ep. 271 brandingarc2026-01-06T07:43:45-05:00 NCBA Regulatory Advocacy Role in New Congressional Bill | Liz Terry & Michael Stillman | Ep. 271brandingarc2026-01-06T07:43:45-05:00
Law School Outreach for Collections Law | Joy Jackson & David Weimer Explain | Ep. 270 brandingarc2025-12-30T07:23:43-05:00 Law School Outreach for Collections Law | Joy Jackson & David Weimer Explain | Ep. 270brandingarc2025-12-30T07:23:43-05:00
Machine Driven Decision Making in Collections | Ranjan Dharmaraja | Ep. 269 brandingarc2025-12-23T07:27:52-05:00 Machine Driven Decision Making in Collections | Ranjan Dharmaraja | Ep. 269brandingarc2025-12-23T07:27:52-05:00
Effective Text Strategies Every Collection Leader Needs | Mark Reinhard | Ep. 268 Receivables Info2025-12-18T07:48:08-05:00 Effective Text Strategies Every Collection Leader Needs | Mark Reinhard | Ep. 268Receivables Info2025-12-18T07:48:08-05:00
Sales and Client Services Alignment in Legal Collections | Jon Siegel | Ep. 267 Receivables Info2025-12-16T12:26:00-05:00 Sales and Client Services Alignment in Legal Collections | Jon Siegel | Ep. 267Receivables Info2025-12-16T12:26:00-05:00
How The Collections Industry Can Strengthen Cybersecurity Readiness in 2026 | Ep. 266 Receivables Info2025-12-11T08:03:11-05:00 How The Collections Industry Can Strengthen Cybersecurity Readiness in 2026 | Ep. 266Receivables Info2025-12-11T08:03:11-05:00
Discussing the Disconnect Between Debt Relief and Collections ft. Felix Shipkevich | Ep. 265 Receivables Info2025-12-10T07:43:19-05:00 Discussing the Disconnect Between Debt Relief and Collections ft. Felix Shipkevich | Ep. 265Receivables Info2025-12-10T07:43:19-05:00