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Cassandra Hayden with Huntington Debt Holding, LLC featured on Executive Spotlight

Director of Business Development at Huntington Debt Holding, LLC

As the Director of Business Development at Huntington Debt Holding, LLC, Cassandra Hayden is devoted to expanding the reach of the company and building new and existing partnerships. Nearing a decade in the receivables management industry, Cassandra has spent time in both Business Development and Operations roles that have been the building blocks of her career. As a working mother and wife, when she isn’t behind a laptop or running to her next meeting, she can be seen surrounded by her family enjoying the outdoors or wrapped up in a new book.

Title: Director of Business Development

“Well-behaved women seldom make history.” – Laurel Thatcher Ulrich

Title: Director of Business Development

“Well-behaved women seldom make history.” – Laurel Thatcher Ulrich

What is your favorite part of working at Huntington Debt Holding?

My favorite part of working with Huntington is the people. Huntington truly values its employees and fosters a warm and supportive culture. You can see it in all interactions and at all levels.

In the receivables industry, what emerging trend has your attention?

I continue to see major developments in technology and AI support within the receivable industry and I’m truly excited to both see and use these new tools.

What industry change do you predict over the next 5 years?

In a world that seems to be in a constant state of change and somewhat unpredictable, I think that our industry will need to continue to be highly adaptable. I see a huge shift towards technology and self-service receivables management to serve the upcoming generations. We were abruptly pushed in a direction to rely on technology with closed offices and the inability to sometimes be in physical locations. I believe that many companies found that not only was it possible, but there were ways to run their businesses more efficiently, so I just don’t see that trajectory stopping. 5 years from now I anticipate that we surpass our expectations and continue to deliver even more non-traditional ways to reach consumers.

How do you define success?

I ask myself a few questions: Did I learn? Did I grow? And am I proud of my effort? If I can say yes… then I was successful.

What is the best piece of advice you have ever received in life?

If you are the smartest person in the room, then you are in the wrong room.

What advice would you give someone entering the receivables management industry?

Lean in! The receivables management industry is unique in its own right, but it really can be such a wonderful place for career growth and development. If you are truly looking for a place to call home and build a successful career this is the right place.

What are you most proud of or what is your biggest accomplishment?

Being a working mother. At times it’s also been my biggest challenge, but being able to show my children that you can create the life you want, that you can have both a successful career and raise a family is my biggest accomplishment. My children are my “why,” and along with my husband, they are my biggest cheerleaders.

What is your favorite book or podcast?

I couldn’t pick just one! I listen to so many podcasts and I read a lot of books. I enjoy everything from true crime, to science fiction, to self-development.

If you could do any other non-industry job for just one day, what would it be?

I would work with an animal rescue. I currently have 3 rescue puppies and I would love to spend my time helping animals in need.

People would be surprised if they knew…

I love the outdoors. If I could spend all my free time hiking and camping, I would.

About Huntington Debt Holding

Huntington Debt Holding, LLC is a nationally licensed receivables management firm that specializes in the acquisition and management of non-performing accounts receivable portfolios and is proud to be a trusted partner to some of the nation’s largest issuers. Our team upholds the highest standards of compliance and integrity to provide a positive experience throughout every transaction. Huntington Debt Holding is located in Amherst, New York.

Published On: June 30th, 2022|Categories: Executive Spotlight|Tags: , , |

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