Receivables Info Executive Spotlight with Greg Dye

Greg Dye oversees a talented team of attorneys and works with the operations department to develop, monitor, and manage Markoff Law’s KPIs to ensure that accounts progress towards resolution in an efficient and compliant manner.

Working with such experienced and talented colleagues allows me to focus on my current role and know that other aspects of the business are well cared for.

Financial Technology and, in particular, Artificial Intelligence seems to be the emerging trend that has the attention of many. Having spent several years working at an online lender, my eyes were opened to the incredible advances being made in the application process, underwriting process and the delivery of funding to consumers and businesses. As consumers become more accustomed to applying for and receiving funding through advancing technologies, they will also expect to interact with the receivables industry in different ways than phone calls and letters.

I predict increased conflict between technology and regulation. Our industry will have a desire to embrace evolving technology and communication methods. However, the fear of regulation may slow that progress. Regulations with safe harbor provisions and clear rules/guidelines will be essential to the evolution of receivables management businesses.

I define success as consistent and reliable performance over time. Success is shaped by the activities you perform on a daily basis. Consistency creates accountability and direction that translates into progress towards your goals.

Take the time to be prepared for everything that you do. Whether it is a court hearing, business meeting, internal company meeting or a presentation. You don’t win cases or have successful results in business meetings during the event. Rather, it is the effort you put in before the event that makes it successful.

Try to learn the industry and your particular business as a whole. Understand how different divisions within your company interact and rely on one another and how different business segments within the industry interact. Having a broad knowledge base and skill set will increase your value within your company and within the industry.

As mentioned above, I believe it is consistency over time. In the last 25 years, I have held every position an attorney can hold at a collections law firm. From attorney to compliance officer to president, I have been able to perform each role in a consistent and reliable manner.

The book that has had the most impact on me is The China Study by T. Colin Campbell, PhD which discusses the health, economic and environmental impact of plant-based food sources. I also enjoy listening to The Moth Radio Hour.

Rock star would probably be a fun day.

A few years ago, after foot injuries limited my ability to run, I took up cycling. I now cannot get enough of being out on the road and even commuted to work by bike for about a year before the pandemic had us working from home. This is now my favorite hobby.