Brittany Terrill

Brittany Terrill with Superlative RM featured on Executive Spotlight

Brittany ensures all of Superlative RM’s employees are taken care of, and makes sure interpersonal needs are handled accordingly and in a timely manner. In addition, she plans and preps for all Superlative RM events, and also works on the social media side of the company.

Name: Brittany Terrill

Company: Superlative RM

Title: Human Resources Manager

“Tell me, and I forget. Teach me, and I remember. Involve me, and I learn.”
– Benjamin Franklin

Name: Brittany Terrill

Company: Superlative RM

Title: Human Resources Manager

“Tell me, and I forget. Teach me, and I remember. Involve me, and I learn.”
– Benjamin Franklin

What is your favorite part of working at Superlative RM?

My favorite parts of working with Superlative RM are that there is always room for collaborating on ideas to make processes better and I am always learning something new, whether that is in my own department or being trained in another area where extra help may be needed!

In the receivables industry, what emerging trend has your attention?

I have been fairly involved with the company since I was 15 years old (in its, what I like to call, “dinosaur stages”), so it’s exciting to see the industry take a turn for the better and develop more into a high-tech era. Within the last 3 years, SRM has developed its online consumer platform CONNECT by Superlative RM, implemented web chat, and 2-way SMS. These changes within our company really showed me the direction of where this industry is headed, and it’s exciting to be a part of.

What industry change do you predict over the next 5 years?

Regulation, compliance, and technology is going to drive everything.

How do you define success?

I would define success as essentially doing something you love, something that you’re passionate about and being able to do it every day. When you are doing something you love and are passionate about, that’s usually where you’ll find the most success. You are willing to go the extra mile, learn more, take the failures on the chin and use it as a tool to become better rather than looking at it as a complete loss.

What is the best piece of advice you have ever received in life?

Don’t stress what you can’t control—it’s a waste of energy.

What advice would you give someone entering the receivables management industry?

Make sure you have thick skin and don’t take things personally! It’s a competitive industry and everyone wants to win.

What are you most proud of, or what is your biggest accomplishment?

Receiving my Bachelor’s Degree in Business Marketing.

What is your favorite book or podcast?

My favorite authors are Brené Brown and Colleen Hoover.

If you could do any other non-industry job for just one day, what would it be?

I would love to be a fashion merchandiser. Accessing exclusive designs and trends, and traveling to shows all around the world would be so much fun!

People would be surprised if they knew…

I went skydiving in Oahu over the North Shore.

About Superlative RM

Superlative RM (SRM) is an accounts receivable management company that assists our clients by contacting consumers to resolve outstanding account balances. We are nationally licensed and work diligently to follow all current state and federal guidelines. Superlative RM bridges the gap between creditors and consumers by innovating user-friendly, digital account resolution options.

Published On: July 14th, 2023|Categories: Executive Spotlight|Tags: , , |

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