Superlative RM

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Who is Superlative RM?

Superlative RM is an account receivables management company that works for creditors to assist them with recovering past due balances from consumers. Our nationally licensed collection agency works with consumers in all 50 states. Our highly trained, professional agents treat consumers with dignity and respect and work collaboratively to resolve outstanding account balances. 

Founded by U.S. Marine Corps veteran, Jerry Terrill, the management and staff at Superlative RM are held to a higher standard. Our team undergoes regular professional development to optimize compliance and improve customer service. We constantly strive to improve, leveraging state-of-the-art technology to optimize our customer service experience and bottom line performance.

Memberships and Certifications

Superlative RM is proud to be an RMAI Certified Receivables Business. This means we have demonstrated compliance with rigorous standards of best practice regarding account documentation, chain of title, consumer complaint and dispute resolution, statute of limitation compliance, vendor management, credit bureau reporting, resale, as well as other relevant operational procedures.

We are also members of ACA International and California Association of Collectors, Inc. We choose to participate actively in our industry through membership in reputable trade organizations because these organizations help us reach a high bar of operational excellence with ongoing professional development opportunities.

Recognitions

We were honored to be selected as Crown Asset Management’s 2020 Agency of the Year for our dedication to compliance, our ethical practices, and our outstanding performance. We’re thrilled to have received this recognition, as we work hard to achieve our goals and exceed our clients’ expectations. We’re driven to represent our industry with integrity and excellence, and to leave consumers feeling cared for and satisfied with our services.

Services

We partner with creditors to resolve outstanding credit card/retail card, consumer loan, and auto loan accounts. We have extensive experience working with clients of various types including banks, credit unions, auto finance companies, Fintech/marketplace, and debt buyers. 

Every client is unique and we pride ourselves on our ability to become a seamless extension of our clients’ business and processes. We can customize each aspect of the account transfer process, payment guidelines, remittance timing and much more. 

Payment Options

We have flexible payment options including our secure online payment portal, payment by phone, and payment by mail in the form of check or money order. To learn more, visit our Payments page.

Careers with Superlative RM

In our offices, you’ll find professional, highly trained teams in a positive, high-energy atmosphere with a culture of comradery and the occasional friendly competition. We’re always looking for driven individuals to add to our “Wow Factor.” Our team is collaborative and communicative, always looking to maximize both compliance and performance for our clients. 

We currently have two office locations– one in Elk Grove, CA and the second in Phoenix, AZ. Motivated individuals interested in joining our team are welcome to visit our Careers page to learn more and check for open position postings through our Indeed site or our Glassdoor page. Please submit your application and resume through our Indeed portal to apply.

Follow Us

Follow us on social media to see what we’re up to. You can connect with us on Facebook and  Linked In, or view the latest company news on our website blog.

Contact Us

If you have any questions or would like to talk with one of our representatives, please feel free to contact us. We are headquartered in Elk Grove, CA where you can call us at 888.441.4544 or email us at customercare@superlativerm.com.

Receivables Info Profiles