Washington TCPA Lawsuit Challenges Alleged Telemarketing Calls to National Do Not Call Registry Numbers
Case Snapshot
- Location: Washington, United States
- Court: U.S. District Court for the Western District of Washington
- Case: Michael Greene v. Cintas Corporation
- Filing Date: June 22, 2026
- Law at Issue: Telephone Consumer Protection Act (TCPA)
- Allegation: Cintas Corporation, a publicly traded workforce apparel company, allegedly made unsolicited telemarketing calls to consumers whose phone numbers were listed on the National Do Not Call Registry.
- Relief Sought: Proposed class action seeking statutory damages under the TCPA.
A proposed class action lawsuit has been filed in federal court in Washington against a publicly traded workforce apparel company. The lawsuit alleges that the company violated the Telephone Consumer Protection Act (TCPA) by placing unsolicited telemarketing calls to consumers whose phone numbers were listed on the National Do Not Call (DNC) Registry.
The plaintiff seeks to represent a proposed class of consumers who allegedly received multiple telemarketing calls despite having their phone numbers registered on the National Do Not Call Registry.
Allegations Against the Company
According to the complaint, the company promoted CPR, first aid, and automated external defibrillator (AED) training services through outbound telephone marketing campaigns.
The lawsuit alleges that cold-calling formed part of the company’s sales strategy. As part of its claims, the complaint references a job posting for a sales representative position within the company’s first aid and safety division. According to the filing, the posting listed responsibilities that included developing sales opportunities through cold-calling and lead generation campaigns.
The complaint also points to online reviews posted by current and former employees that allegedly describe an emphasis on cold-calling as part of the company’s sales culture. The plaintiff argues that these materials support the allegation that unsolicited outbound calls were a regular component of the company’s marketing efforts.
The allegations have not been proven, and the court has not reached any conclusions regarding liability. Cintas will have an opportunity to respond as the case proceeds.
Potential Financial Consequences
The TCPA allows consumers to seek statutory damages for certain telemarketing violations. Courts may award up to $500 per violation, while damages may increase to $1,500 per violation if the conduct is found to be knowing or willful.
When TCPA claims are pursued as class actions, the potential financial exposure may increase significantly because damages can be calculated across a large number of alleged violations.
Telemarketing Compliance Remains Under Scrutiny
Compliance with federal telemarketing rules continues to receive attention from regulators and the courts. The Federal Trade Commission administers the National Do Not Call Registry and accepts consumer complaints involving unwanted telemarketing calls, while the Federal Communications Commission oversees TCPA regulations governing certain calling practices.
Organizations that rely on outbound calling often maintain compliance policies, employee training, and updated calling lists to help avoid contacting numbers on the National Do Not Call Registry.
What Happens Next?
The lawsuit remains in its early stages, and the court has not reached any conclusions regarding the allegations. The company will have an opportunity to respond to the complaint, after which the litigation will proceed through the federal court process.
The court will also determine whether the proposed class satisfies the legal requirements for class certification. If the case moves forward, it could provide further guidance on how courts evaluate alleged violations involving cold-calling practices, telemarketing compliance, and the National Do Not Call Registry under the TCPA.
For businesses that conduct outbound marketing campaigns, the case highlights the continuing legal attention surrounding telemarketing practices and compliance with federal consumer protection laws. The outcome may be closely watched by organizations that rely on telephone-based marketing as part of their sales strategy.
