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Receivables Info is an industry-driven platform delivering news, insights, and resources for
debt buyers, collection agencies, law firms, and ARM professionals.
Kroger Co. plans to eliminate approximately 3,000 corporate positions over the next three years, reducing its corporate workforce by
Case Snapshot Court: U.S. District Court for the Southern District of California Case: Cruz v. United Collection Bureau Inc.,
Artificial intelligence is becoming more prevalent in medical billing and debt collection, offering healthcare providers and collection agencies new
A new consumer payment survey from Solutions by Text and Datos Insights found that text message reminders are associated
More than one-quarter of U.S. adults reported that they or a family member had medical debt in 2025, and
Nearly 390,000 Minnesota Medicare beneficiaries could be forced to find new health or prescription drug coverage for 2027 as
Abstract: The AI sales cycle in debt collection is changing more than the speed of technology sales. AI sales
A driver in the United Kingdom successfully challenged a parking charge after a three-year dispute with a private parking company,
Colorado Attorney General Phil Weiser's office released revised proposed rules Oct. 6 implementing the state's Automated Decision-Making Technology Act and
Abstract: Client experience in debt buying begins well before performance results arrive. This article explores how debt buyer onboarding shapes
Colorado Attorney General Phil Weiser's office released revised proposed rules Oct. 6 implementing the state's Automated Decision-Making Technology Act and
Abstract: Client experience in debt buying begins well before performance results arrive. This article explores how debt buyer onboarding shapes
Abstract: As debt collection becomes increasingly digital, user experience plays a larger role in consumer interactions. This article examines
Global call center employment has declined for eight consecutive quarters, according to new research from Revelio Labs, raising questions
American Express National Bank has been fined $350 million by the Office of the Comptroller of the Currency (OCC)
Case Snapshot Court: Consumer Protection BC, administrative enforcement proceeding, Canada Case: Toledo Credit Inc., enforcement files 32170, 32171, 32172,
Chicago officials say the city has collected 75% of debt from the past three years while expanding financial relief
Case Snapshot Court: U.S. District Court for the Southern District of Ohio Case: Ramsey v. Receivables Performance Management LLC
The federal student loan portfolio has climbed above $1.7 trillion, while the number of borrowers in default increased by approximately
Abstract: A data ecosystem connects employment, bank, contact, verification, and compliance information across post-charge-off recovery workflows. Unlike separate, one-time
Experian has launched a new consumer reporting agency designed to bring consumer-permissioned bank account data into credit underwriting under the
California is expanding its oversight of small business commercial financing with a new licensing framework that will bring providers and
Abstract: The value of asset intelligence depends not only on what the data reveals, but also on when it
The Commodity Futures Trading Commission is moving ahead with plans to establish a federal regulatory framework for certain cryptocurrency
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