Industry News & Announcements
Timely updates on major developments, regulatory shifts, partnerships, and events impacting the debt collection and financial services landscape.
Thailand’s finance sector could see improved collection performance and stronger portfolio quality following the government’s launch of a new consumer
More than 262,000 council tax accounts across Yorkshire, England, were in arrears during the 2024-25 financial year, with outstanding
President Donald Trump has nominated former Consumer Financial Protection Bureau (CFPB) official Brian Johnson to serve as the agency's
AI voice agents access full account history, compliance rules, and next-step logic before every interaction Built-in guardrails and contextual
The eThekwini Municipality, which governs Durban and surrounding areas in South Africa’s KwaZulu-Natal Province, is facing renewed scrutiny after
South Korea's financial regulators are launching a sweeping enforcement initiative aimed at protecting vulnerable consumers from abusive lending and
California Attorney General Rob Bonta announced a proposed $4.6 million settlement with Select Portfolio Servicing, Inc. (SPS), resolving allegations
The Trump administration's plan to transfer federal student loan responsibilities from the U.S. Department of Education to the Department
The Office of the Comptroller of the Currency (OCC), Federal Deposit Insurance Corporation (FDIC), and Federal Reserve Board announced June
Illinois consumers now have a new way to submit complaints against financial institutions, as the Illinois Department of Financial
South Carolina lawmakers are moving forward with legislation that would impose new transparency requirements on healthcare billing practices while
Sangnoksu Jeil Securitization Specialty Co., a private distressed-debt management company established after South Korea’s 2003 credit card crisis, has
New York utility regulators have launched a statewide investigation into utility debt-collection and service termination practices after comments made
Case Snapshot Court: U.S. District Court for the Southern District of Florida Case: Cicale v. Professional Parking Management Corporation Core
Case Snapshot Court: California Department of Financial Protection and Innovation administrative proceeding Case: In the Matter of the Commissioner of
The U.S. District Court for the Eastern District of Missouri recently issued two separate rulings addressing procedural disputes in Telephone
Case Snapshot Court: U.S. District Court for the Eastern District of Michigan Case: Boyd v. H&R Accounts, Inc. Core
Case Snapshot Court: U.S. District Court for the Middle District of Georgia Case: Caudell v. NewRez LLC d/b/a Shellpoint
Consumer litigation filings increased sharply in March, driven by substantial month-over-month gains in Fair Credit Reporting Act (FCRA) and
Case Snapshot Court: U.S. District Court, Northern District of Illinois Case: Rabbitt v. Rohrman Midwest Motors, Inc. Decision Date:
Case Snapshot Court: U.S. District Court for the District of New Jersey Case: Schultz v. Credit Control, LLC Decision
The U.S. Court of Appeals for the Eleventh Circuit has affirmed a lower court decision refusing to enforce an
A federal magistrate judge has temporarily halted enforcement of Colorado’s artificial intelligence law just weeks before it was set
Chicago City Comptroller Michael Belsky is pushing back on a recent report examining millions in unpaid debt owed to
The UK’s debt collection landscape is seeing increased activity across both the public and private sectors, as new data shows
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Latest News
- Washington Regulator Resolves Consumer Loan Act Allegations Against Mortgage Lender
- Tenth Circuit Clarifies FCRA Standard for Unreasonable Investigation Claims
- CFPB Director Nominee Brian Johnson Outlines Vision for Bureau During Senate Confirmation Hearing
- CFTC Staffing Falls to 15-Year Low as Agency Takes on Broader Market Oversight
- Philippines SEC Fines Online Lender Over 262% Monthly Interest Rate, Unfair Debt Collection Practices