Industry News & Announcements
Timely updates on major developments, regulatory shifts, partnerships, and events impacting the debt collection and financial services landscape.
President Donald Trump has nominated former Consumer Financial Protection Bureau (CFPB) official Brian Johnson to serve as the agency's
AI voice agents access full account history, compliance rules, and next-step logic before every interaction Built-in guardrails and contextual
The eThekwini Municipality, which governs Durban and surrounding areas in South Africa’s KwaZulu-Natal Province, is facing renewed scrutiny after
South Korea's financial regulators are launching a sweeping enforcement initiative aimed at protecting vulnerable consumers from abusive lending and
California Attorney General Rob Bonta announced a proposed $4.6 million settlement with Select Portfolio Servicing, Inc. (SPS), resolving allegations
The Trump administration's plan to transfer federal student loan responsibilities from the U.S. Department of Education to the Department
The Office of the Comptroller of the Currency (OCC), Federal Deposit Insurance Corporation (FDIC), and Federal Reserve Board announced June
Illinois consumers now have a new way to submit complaints against financial institutions, as the Illinois Department of Financial
The New York City Department of Consumer and Worker Protection (DCWP) held a public hearing June 1 to gather
Case Snapshot Court: U.S. District Court for the Central District of California Case: Hudson-Bryant v. OCMBC Inc. d/b/a LoanStream,
The Trump administration's plan to transfer federal student loan responsibilities from the U.S. Department of Education to the Department
The Office of the Comptroller of the Currency (OCC), Federal Deposit Insurance Corporation (FDIC), and Federal Reserve Board announced June
Illinois consumers now have a new way to submit complaints against financial institutions, as the Illinois Department of Financial
The New York City Department of Consumer and Worker Protection (DCWP) held a public hearing June 1 to gather
Case Snapshot Court: U.S. District Court for the Central District of California Case: Hudson-Bryant v. OCMBC Inc. d/b/a LoanStream,
The Consumer Financial Protection Bureau's recent website overhaul has triggered debate among consumer advocates, compliance professionals, financial institutions, and
Case Snapshot Court: U.S. Court of Appeals for the Eleventh Circuit Case: Gregory Light v. LVNV Funding, LLC and
As 2026 unfolded, one trend became impossible to ignore: state legislatures are no longer waiting on federal direction. Instead, they
A new market forecast from Verified Market Reports projects continued growth for the global debt collection services industry over the
Abstract: Landmark Strategy Group has appointed Jamie Burns-Ostapenko as Senior Director of Outsourcing. Burns-Ostapenko brings deep experience in outsourcing,
Case Snapshot Court: U.S. District Court for the District of Columbia Case: National Fair Housing Alliance et al. v.
South Korea's Financial Services Commission (FSC) has unveiled sweeping reforms that would fundamentally reshape the country's purchased receivables collection
Case Snapshot Court: Colorado Supreme Court Case: Wright v. Portfolio Recovery Associates, LLC Decision Date: May 26, 2026 Core
Virginia's unemployment insurance program wrote off roughly $300 million in overpayments while recovering only about $6 million over a
Abstract: Landmark Strategy Group is pleased to announce the appointment of Jeff Burgess as Director of Legal Network. With 28
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Latest News
- Ninth Circuit Upholds $9.9 Million FCC Spoofing Penalty Under Truth in Caller ID Act
- Tennessee Federal Court Sanctions Law Firm Over AI-Generated Court Filings
- Labcorp Agrees to $35 Million Settlement in AMCA Data Breach Litigation
- Student Loan Default Transfer to Treasury Raises Capacity Questions for Federal Collections
- Beyond Collections: Understanding Recovery Rate, Contact Rate, and the Other Metrics