Industry News & Announcements
Timely updates on major developments, regulatory shifts, partnerships, and events impacting the debt collection and financial services landscape.
A new consumer payment survey from Solutions by Text and Datos Insights found that text message reminders are associated
More than one-quarter of U.S. adults reported that they or a family member had medical debt in 2025, and
Nearly 390,000 Minnesota Medicare beneficiaries could be forced to find new health or prescription drug coverage for 2027 as
A driver in the United Kingdom successfully challenged a parking charge after a three-year dispute with a private parking company,
Colorado Attorney General Phil Weiser's office released revised proposed rules Oct. 6 implementing the state's Automated Decision-Making Technology Act and
Global call center employment has declined for eight consecutive quarters, according to new research from Revelio Labs, raising questions
American Express National Bank has been fined $350 million by the Office of the Comptroller of the Currency (OCC)
Case Snapshot Court: Consumer Protection BC, administrative enforcement proceeding, Canada Case: Toledo Credit Inc., enforcement files 32170, 32171, 32172,
Chicago officials say the city has collected 75% of debt from the past three years while expanding financial relief
Case Snapshot Court: U.S. District Court for the Southern District of Ohio Case: Ramsey v. Receivables Performance Management LLC
Global call center employment has declined for eight consecutive quarters, according to new research from Revelio Labs, raising questions
American Express National Bank has been fined $350 million by the Office of the Comptroller of the Currency (OCC)
Case Snapshot Court: Consumer Protection BC, administrative enforcement proceeding, Canada Case: Toledo Credit Inc., enforcement files 32170, 32171, 32172,
Chicago officials say the city has collected 75% of debt from the past three years while expanding financial relief
Case Snapshot Court: U.S. District Court for the Southern District of Ohio Case: Ramsey v. Receivables Performance Management LLC
The federal student loan portfolio has climbed above $1.7 trillion, while the number of borrowers in default increased by approximately
Experian has launched a new consumer reporting agency designed to bring consumer-permissioned bank account data into credit underwriting under the
California is expanding its oversight of small business commercial financing with a new licensing framework that will bring providers and
The Commodity Futures Trading Commission is moving ahead with plans to establish a federal regulatory framework for certain cryptocurrency
The Nasdaq Composite reached an all-time high Monday, extending a technology-driven market rally even as Treasury yields climbed to
The U.S. Department of Education and U.S. Department of the Treasury have launched a new online center designed to
Former Glassdoor and Morgan Stanley executives Chris McNamara and Brendan Lee join the AI-native collections company from 1 October,
The Texas State Commission on Judicial Conduct has publicly reprimanded a Lubbock County justice of the peace. This has
A coding error kept Maryland’s Central Collection Unit (CCU) from pursuing wage garnishments on three accounts totaling $846,900, according
Case Snapshot Court: U.S. District Court for the Middle District of Pennsylvania Case: Sokolowski v. Falling Creek Builders, No.
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Latest News
- TransUnion Launches Fraud Scores for Credit Denials, Targeting Credit Washing and Synthetic Identities
- South Korea Debt Collection Outsourcing Surges 14.6% as Lenders Cut Costs
- The Business of Bad Debt Advice: How Scams Exploit Consumers Struggling With Debt
- Treasury Reportedly Preparing to Hire Private Debt Collectors for Defaulted Student Loans
- Social Security COLA Set at 3.6% for 2027, but FERS Retirees Receive Less