Industry News & Announcements
Timely updates on major developments, regulatory shifts, partnerships, and events impacting the debt collection and financial services landscape.
Global call center employment has declined for eight consecutive quarters, according to new research from Revelio Labs, raising questions
American Express National Bank has been fined $350 million by the Office of the Comptroller of the Currency (OCC)
Case Snapshot Court: Consumer Protection BC, administrative enforcement proceeding, Canada Case: Toledo Credit Inc., enforcement files 32170, 32171, 32172,
Chicago officials say the city has collected 75% of debt from the past three years while expanding financial relief
Case Snapshot Court: U.S. District Court for the Southern District of Ohio Case: Ramsey v. Receivables Performance Management LLC
The federal student loan portfolio has climbed above $1.7 trillion, while the number of borrowers in default increased by approximately
Experian has launched a new consumer reporting agency designed to bring consumer-permissioned bank account data into credit underwriting under the
California is expanding its oversight of small business commercial financing with a new licensing framework that will bring providers and
The Commodity Futures Trading Commission is moving ahead with plans to establish a federal regulatory framework for certain cryptocurrency
The Nasdaq Composite reached an all-time high Monday, extending a technology-driven market rally even as Treasury yields climbed to
Labcorp has agreed to a $2.3 million multistate settlement resolving an investigation into the 2019 data breach involving American
The global debt collection software market is expected to grow over the next several years as organizations increase their
New York Attorney General Letitia James and a coalition of 39 other states and the District of Columbia have
Florida Attorney General James Uthmeier is proposing new legislation aimed at strengthening the state’s rules against spam calls and
Case Snapshot Court/Agency: Colorado Attorney General's Office Case: State enforcement action involving Wakefield & Associates Announcement Date: Sept. 23,
Treasury Secretary Scott Bessent is under consideration to become President Donald Trump’s new artificial intelligence czar, potentially adding another major
Case Snapshot Case: Smith v. ExamWorks, LLC, et al. Court: U.S. District Court for the District of Maryland Case No.:
The U.S. Supreme Court is preparing to resolve a 2-2 federal appeals court split over who qualifies as a
South Korea is expanding a government system designed to identify households facing serious financial hardship, adding new information tied
Case Snapshot Case: Haley et al. v. Tommy Bahama Group Inc. Court: U.S. District Court for the Western District
The Florida Office of Financial Regulation has ordered BYDcash, Incorporated, formerly known as BYDcash, LLC, to pay a $107,250
A local authority in England has advised residents to stop making debt payments to Whyte & Co after the
Legislative Snapshot Bill: H.R. 10184, Consumer Financial Protection Accountability and Reform Act of 2026 Jurisdiction: Federal Status: Ordered reported,
Case SnapshotCourt: U.S. District Court for the Northern District of AlabamaCase: Conrad v. Hart Consumer Products Inc., No. 4:24-cv-307-CLMDecision Date:
The Senate Committee on Banking, Housing and Urban Affairs has advanced Brian Johnson’s nomination to serve as director of
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Latest News
- U.S. Household Debt Reaches $19.1 Trillion as Collections Remain Near Historic Lows
- Chicago Plans Expanded Debt Collection Efforts in 2027 as Recoveries Approach $120 Million
- Long Beach, California Advances Medical Debt Reporting Ordinance With Fines Up to $10,000
- Minnesota Medical Debt Settlement Highlights Hospital Billing and Collection Requirements
- FTC Halts Alleged $20 Million Phantom Debt Collection Operation