Industry News & Announcements
Timely updates on major developments, regulatory shifts, partnerships, and events impacting the debt collection and financial services landscape.
Artificial intelligence is taking on a larger role in JCL Credit Leasing’s operations as the company moves from testing
Cuba is preparing to introduce a new tax enforcement mechanism that will allow authorities to automatically collect unpaid tax
Case Snapshot Location: Washington, United States Court: U.S. District Court for the Western District of Washington Case: Michael Greene
Case Snapshot Court: U.S. Court of Appeals for the Seventh Circuit Case: Robert Hossfeld v. Allstate Insurance Company Decision Date:
Consumer credit conditions remained resilient in May despite elevated interest rates and affordability pressures, according to VantageScore's latest CreditGauge
TransUnion has released new research examining how relatively small changes in mortgage interest rates could affect housing markets across
Michigan House Advances Second Medical Debt Package Requiring Hospital Financial Assistance Programs
Legislative Snapshot Bills: House Bills 6071, 6072, and 6073 Jurisdiction: Michigan Status: Passed Michigan House of Representatives Key Provisions:
Federal financial regulators have finalized a joint rule establishing common data standards under the Financial Data Transparency Act of
Case Snapshot Court: Circuit Court of St. Louis County, Missouri Case: Starling v. Farmers Insurance Exchange Settlement Amount: $2.875
Case Snapshot Court: U.S. District Court for the District of Arizona Case: Daniel D’Agostino v. Circle K Stores Incorporated Citation:
The Federal Reserve's June Supervision and Regulation Report indicates that the U.S. banking sector remains in a strong position,
Case Snapshot Court: U.S. Court of Appeals for the Ninth Circuit Case: United States v. Rhodes, No. 24-4277 Decision
Case Snapshot Court: U.S. District Court for the Western District of Tennessee Case: Reaves Law Firm, PLLC v. Baker,
Case Snapshot Court: U.S. District Court for the District of New Jersey Case: In re American Medical Collection Agency,
The U.S. Treasury Department is preparing to take over servicing of $179 billion in defaulted federal student loans owed
Abstract: Behind every successful recovery strategy lies a set of metrics that reveal how effectively organizations engage consumers, manage
Case SnapshotCourt: U.S. District Court for the District of DelawareCase: Neal v. Transworld Systems, Inc., No. 25-218-JLH-EGTDecision Date: June 10,
A court in Malaysia has dismissed a RM9 million lawsuit filed by debt collection agency Trinity Advance Sdn Bhd
Abstract: ACA International’s 2026 Washington Insights Fly-In brought receivables industry leaders to Capitol Hill at a pivotal moment for
Thailand’s finance sector could see improved collection performance and stronger portfolio quality following the government’s launch of a new consumer
More than 262,000 council tax accounts across Yorkshire, England, were in arrears during the 2024-25 financial year, with outstanding
President Donald Trump has nominated former Consumer Financial Protection Bureau (CFPB) official Brian Johnson to serve as the agency's
AI voice agents access full account history, compliance rules, and next-step logic before every interaction Built-in guardrails and contextual
The eThekwini Municipality, which governs Durban and surrounding areas in South Africa’s KwaZulu-Natal Province, is facing renewed scrutiny after
South Korea's financial regulators are launching a sweeping enforcement initiative aimed at protecting vulnerable consumers from abusive lending and
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