Top News
Receivables Info is an industry-driven platform delivering news, insights, and resources for
debt buyers, collection agencies, law firms, and ARM professionals.
How to test new data vendors in debt collection determines whether performance gains are measurable or merely perceived. Many
By Nick Cherry, Divisional CEO, Phillips & Cohen Associates, Ltd. I spend a lot of time talking with credit
Text messaging has become one of the most powerful communication channels available to the collections industry. Its immediacy, visibility,
Attorney Brings Litigation and Government Experience to Support Firm’s Creditor Representation Practice Pollack & Rosen is pleased to announce
The debt collection industry is increasingly adopting the language of “resolution” as firms expand self-service tools, simplify consumer communications
RMAI certification audit readiness is frequently approached as a periodic compliance obligation, addressed primarily when an audit cycle begins.
February 24, 2026 (Sacramento, CA) – The Receivables Management Association International (RMAI) announces the adoption of version 14.0 of
Administrative cost reviews for collection agencies rarely command sustained executive attention. In most organizations, they operate quietly in the
Over the past decade, data has shifted from a supporting input to a foundational component of collections operations. While historically
Artificial intelligence is now a permanent component of debt collection operations. While early adoption focused on experimentation and proof-of-concept
“With the regulatory environment changing every month, the ACA State Guide Cohort has become essential for our team. It
The deployment of conversational AI in collections has progressed beyond experimentation. AI voice systems are now interacting with consumers,
At Latitude Software, one of the ways we try to be a good partner is by listening to what
The collections industry enters the budgeting cycle each year with a unique blend of operational pressure, regulatory scrutiny, and
Over the years, I’ve watched the collections and receivables industry evolve through multiple waves of technological advancement. New data
Collection operations have historically been optimized around human judgment. Training programs, scripts, escalation paths, and supervisory oversight were sufficient
Background A leading Fortune 500 integrated energy provider, serving approximately 3 million customers across multiple U.S. states, needed a
-
By: Nick Cherry, Divisional CEO at Phillips & Cohen Associates, Ltd. I spend a lot of time with credit
Throughout my career, it has become clear that team performance improves when leaders understand the behavioral tendencies of the
The challenge of responding to security threats has expanded far beyond the confines of information technology departments. Across regulated
Creditors’ rights rely upon reputation, trust, and authority. They aren’t just earned in the courtroom; they’re shaped in the
The collections industry is undergoing rapid digital transformation. Organizations are adopting automation, analytics, and artificial intelligence to improve efficiency
As the collections industry continues to evolve, law firms are adopting new strategies to stay competitive and meet the needs
Landmark Strategy Group is pleased to announce that it has recently completed its SOC 2 Type II certification, reinforcing
Submit a Press Release
Submit your press release editorial consideration. We welcome articles highlighting trends, innovations, and updates in the collections industry.
Latest News
- The Rise of Self-Service Payments in Debt Collection
- 2025 Debt Collection Industry Report: Strategic Implications for Agencies in a Changing Market
- Why Attend ARM Industry Conferences?
- Much Shelist Launches Miami Office, Creates Innovation-Focused Practice With Actuate Law Team
- States Continue to Expand Privacy and Debt Collection Laws
