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Receivables Info is an industry-driven platform delivering news, insights, and resources for
debt buyers, collection agencies, law firms, and ARM professionals.
The Federal Communications Commission (FCC) has released a draft order that would change how businesses handle some consumer requests
South Korea is moving to expand the Financial Supervisory Service’s role in combating illegal private lending and unlawful debt
Case Snapshot Court: U.S. District Court for the Middle District of North Carolina Case: Card v. R.J. Reynolds Tobacco
Abstract: Automated payments eliminate many of the frictions associated with paying bills, but they can also remove moments when
For years, text messaging has seemed like one of those compliance areas where every answer leads to another question.
A former executive director of a publicly funded charter school in Tucson, Arizona, has been charged with 22 felony
South Dakota’s Obligation Recovery Center requests an average of 249 driver’s license suspensions each month to collect debts owed
Washington, D.C., has enacted a new law that will place broad restrictions on how medical debt can be collected
The Consumer Financial Protection Bureau has released an updated version of its Your Home Loan Toolkit, giving mortgage lenders, brokers,
Case Snapshot Plaintiff: Andrea Velazquez Defendant: Telescents Inc., doing business as FragranceNet Court: U.S. District Court for the Central District
Debra Ciskey Inducted into ACA International Hall of Fame – Honoring 46 Years of Industry Leadership
ARM Compliance Business Solutions celebrates a historic milestone as Debra Ciskey becomes only the second woman in history to receive
Cuba is moving forward with a series of economic reforms that would give private businesses and foreign investors greater
South Korea is expanding its support system for victims of illegal private lending by introducing a single reporting channel
ACA International leaders have launched a Reputation Management Task Force aimed at giving accounts receivable management companies new tools
Case Snapshot Agency: Federal Communications Commission, Enforcement Bureau Matter: RGTN USA Inc., Notification of Suspected Illegal Traffic Decision Date: Aug.
Icelandic voters have rejected a proposal to restart negotiations on joining the European Union (EU), keeping the country's long-paused
Private bailiffs in England and Wales will face mandatory independent regulation under new Government plans designed to strengthen protections
The Better Business Bureau is calling attention to the role legitimate communications technology and online services can play in
Abstract: Collections veteran Gary Herman will take on newly created role as director of consumer engagement. HARRISBURG, PA (August
Abstract: The accounts receivable management (ARM) industry is undergoing a fundamental shift away from rigid, scripted pressure tactics toward
Social Security is approaching a funding deadline that could affect benefits for tens of millions of Americans if federal
The Federal Trade Commission has announced updated fees for telemarketers and other entities accessing phone numbers on the National Do
Abstract: Building a data-driven recovery strategy requires understanding which data is actionable, validating it through disciplined testing, and continuously
Abstract: AI guardrails for debt collection are evolving beyond individual model performance toward broader system architecture. Today, intent classification,
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