Technology & Innovation
Exploring cutting-edge tools and emerging tech trends that transform how the debt collection and financial services industries operate, from automation to AI-driven analytics.
Artificial intelligence in debt collection has evolved from experimental to operational. It is no longer a future ambition
The receivables industry is entering a critical 18-month window where AI adoption will shape operations for years to
The adoption of AI in receivables has accelerated, but vendor selection remains a high-stakes decision. This article outlines
Abstract
Evaluating digital consumer journeys is about far more than user experience design. In this article, I share why
By Adam Parks
Millennials and Gen Z are changing the rules for debt collection. These digital-native generations have grown up with
Abstract
The evolution of AI in business has brought remarkable efficiencies—but it has also introduced new complexities around accuracy,
AI isn’t a future concept—it’s a journey that many collection professionals are already on. In a recent Receivables
Managing collections can make or break a creditor’s financial performance. Yet, many creditors rely on loan management systems
Artificial intelligence (AI) transforms debt collection, creating opportunities to work smarter, not harder. From analyzing data to improving
- Artificial intelligence in debt collection has evolved from experimental to operational. It is no longer a future ambition 
- The receivables industry is entering a critical 18-month window where AI adoption will shape operations for years to 
- The adoption of AI in receivables has accelerated, but vendor selection remains a high-stakes decision. This article outlines 
- Abstract- Evaluating digital consumer journeys is about far more than user experience design. In this article, I share why 
- By Adam Parks - Millennials and Gen Z are changing the rules for debt collection. These digital-native generations have grown up with 
- Abstract 
 The evolution of AI in business has brought remarkable efficiencies—but it has also introduced new complexities around accuracy,
- AI isn’t a future concept—it’s a journey that many collection professionals are already on. In a recent Receivables 
- Managing collections can make or break a creditor’s financial performance. Yet, many creditors rely on loan management systems 
- Artificial intelligence (AI) transforms debt collection, creating opportunities to work smarter, not harder. From analyzing data to improving 
- Debt collection companies must operate with a strong technology stack to find the perfect balance of compliance and 
- By John Everman, CEO & Founder, Guru DNA Technology Consulting - For many 
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