Technology & Innovation
Exploring cutting-edge tools and emerging tech trends that transform how the debt collection and financial services industries operate, from automation to AI-driven analytics.
Artificial intelligence in debt collection has evolved from experimental to operational. It is no longer a future ambition
The receivables industry is entering a critical 18-month window where AI adoption will shape operations for years to
The adoption of AI in receivables has accelerated, but vendor selection remains a high-stakes decision. This article outlines
Abstract
Evaluating digital consumer journeys is about far more than user experience design. In this article, I share why
By Adam Parks
Millennials and Gen Z are changing the rules for debt collection. These digital-native generations have grown up with
Abstract
The evolution of AI in business has brought remarkable efficiencies—but it has also introduced new complexities around accuracy,
AI isn’t a future concept—it’s a journey that many collection professionals are already on. In a recent Receivables
Managing collections can make or break a creditor’s financial performance. Yet, many creditors rely on loan management systems
Artificial intelligence (AI) transforms debt collection, creating opportunities to work smarter, not harder. From analyzing data to improving
Artificial intelligence in debt collection has evolved from experimental to operational. It is no longer a future ambition
The receivables industry is entering a critical 18-month window where AI adoption will shape operations for years to
The adoption of AI in receivables has accelerated, but vendor selection remains a high-stakes decision. This article outlines
Abstract
Evaluating digital consumer journeys is about far more than user experience design. In this article, I share why
By Adam Parks
Millennials and Gen Z are changing the rules for debt collection. These digital-native generations have grown up with
Abstract
The evolution of AI in business has brought remarkable efficiencies—but it has also introduced new complexities around accuracy,AI isn’t a future concept—it’s a journey that many collection professionals are already on. In a recent Receivables
Managing collections can make or break a creditor’s financial performance. Yet, many creditors rely on loan management systems
Artificial intelligence (AI) transforms debt collection, creating opportunities to work smarter, not harder. From analyzing data to improving
Debt collection companies must operate with a strong technology stack to find the perfect balance of compliance and
By John Everman, CEO & Founder, Guru DNA Technology Consulting
For many
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