Technology & Innovation
Exploring cutting-edge tools and emerging tech trends that transform how the debt collection and financial services industries operate, from automation to AI-driven analytics.
By Adam Parks Millennials and Gen Z are changing the rules for debt collection. These digital-native generations have grown
By Michael Walsh, EXL Holdings AbstractAs artificial intelligence reshapes the debt collection landscape, operationalizing AI in a compliant, scalable, and effective
Abstract The evolution of AI in business has brought remarkable efficiencies—but it has also introduced new complexities around accuracy,
AI isn’t a future concept—it’s a journey that many collection professionals are already on. In a recent Receivables Podcast
Managing collections can make or break a creditor’s financial performance. Yet, many creditors rely on loan management systems to
Artificial intelligence (AI) transforms debt collection, creating opportunities to work smarter, not harder. From analyzing data to improving compliance,
By Sara Woggerman, Owner & President - ARM Compliance Business Solutions We’ve all heard the term “artificial intelligence” tossed around
Debt collection companies must operate with a strong technology stack to find the perfect balance of compliance and performance.
By Beth Goedelman - Senior Manager Professional Services, Latitude by Genesys As businesses prepare to evaluate, select, and deploy
By John Everman, CEO & Founder, Guru DNA Technology Consulting For many businesses, the center of their digital universe
Managing collections can make or break a creditor’s financial performance. Yet, many creditors rely on loan management systems to
Artificial intelligence (AI) transforms debt collection, creating opportunities to work smarter, not harder. From analyzing data to improving compliance,
By Sara Woggerman, Owner & President - ARM Compliance Business Solutions We’ve all heard the term “artificial intelligence” tossed around
Debt collection companies must operate with a strong technology stack to find the perfect balance of compliance and performance.
By Beth Goedelman - Senior Manager Professional Services, Latitude by Genesys As businesses prepare to evaluate, select, and deploy
By John Everman, CEO & Founder, Guru DNA Technology Consulting For many businesses, the center of their digital universe
Beginner’s Guide to Implementing AI Across Operations Artificial Intelligence (AI) and Machine Learning (ML) are two of the biggest
Velo Law lives at the intersection of collection law and technology. Uniquely built with a technology-first footprint, Velo Law
Managing disparate technology systems inevitably brings complex challenges for businesses. When critical business systems don't “talk to each other,”
Businesses face many critical decisions regarding data storage and software deployment every day in the receivables industry. Namely, one
Machine Learning (ML) still has an aura of fiction surrounding its use. While ML has been used in the
In an era where businesses constantly strive to stay ahead of the curve, it’s crucial to adopt innovative solutions
Software is most valuable to your business in its most updated version, yet ensuring ongoing maintenance sometimes gets deprioritized
Selecting a system of record should be an exciting experience. With a reliable collection software provider, your organization can
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