Selecting a system of record should be an exciting experience. With a reliable collection software provider, your organization

It could be said that the receivables management industry is sitting squarely in the midst of a major overhaul. Over

Over the last few years, contact centers of all kinds— including collections centers— have been finding ways to implement artificial

Data privacy and security continue to be increasingly important points of consideration for businesses, healthcare systems, schools, government

Implementing new technology and converting between systems can be an overwhelming undertaking for businesses and their employees. As daunting as

This article courtesy of Plaza Services, LLC. It was written by Adam Parks and originally published in the Spring 2019

While the internet and digital technology have transformed much of the global economy, change has come more slowly to the

Is your collection platform Omni-channel collection enabled?

The majority of collection organizations,

Since the middle of 2015, cyber attacks on receivables management industry websites have been occurring more frequently. The rise of

The frantic 2017 and 2018 severe weather seasons showed the truly devastating nature of these crisis events, with damages to

The competitive and regulatory landscape in which we all operate has caused a sea change in the way the collections

Since the middle of 2015, cyber attacks on receivables management industry websites have been occurring more frequently. There has been

Protecting data from cyber attacks is the responsibility of all those with access to that information. At SIMM Associates, we

New compliance regulations are quickly becoming part of standard operating procedure for accounts receivable management firms. Expectations set by regulators