The Federal Communications Commission has published revised Telephone Consumer Protection Act (TCPA) consent revocation rules that will take effect Nov. 25, 2026, changing how businesses, including debt collectors and financial institutions, must handle consumer requests to stop automated calls and text messages. The final rule, published in the Federal Register on Oct. 26, allows businesses to limit certain revocation requests to specific categories of informational communications, designate approved opt-out methods and use additional sources of telephone numbers for certain exempt financial alerts.
Special Episode - 300 Episodes of Receivables Podcast!
For the 300th episode of Receivables Podcast, longtime friend Mark Naiman takes the host's seat to interview Adam Parks, looking back on a journey neither could have predicted. What began as simple industry conversations during COVID became something much bigger. Along the way came friendships, lessons that challenged Adam, his professional milestones, and some major changes in his personal life.
Consumer Protection Litigation Rises in 2026 as FCRA Lawsuits Surge 43.8%, WebRecon Reports Consumer protection litigation and debt collection complaints continued to outpace 2025 levels through September, according to WebRecon’s latest litigation statistics, released Oct. 22. FCRA lawsuits led the increases, climbing 43.8% year over year, while FDCPA and TCPA litigation also remained elevated.
Lex Machina Report Suggests Consumer Protection Lawsuits Reach 10-Year High Federal consumer protection litigation reached a 10-year high in 2025, driven by sharp increases in credit reporting, telemarketing, and data breach lawsuits, according to a new report from Lex Machina. The findings point to growing litigation exposure for debt collectors, creditors and other consumer financial services businesses as artificial intelligence introduces additional compliance questions.
More Than 9.3 Million Federal Student Loan Recipients in Default, Education Department Reports More than 9.3 million federal student loan recipients were in default as of June 30, 2026, an increase of approximately 400,000 during the second quarter, according to the U.S. Department of Education. The growing default population represents $234 billion in outstanding debt.