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  • Is Orion Capital Solutions compliant with federal regulations?

    Yes. Orion Capital Solutions adheres to the Fair Debt Collection Practices Act (FDCPA) and applicable state and federal regulations. Representatives verify identity before discussing account details to protect consumer privacy, and the company emphasizes compliance-focused operations across its recovery services.

  • How can I make a payment or set up a payment plan?

    Orion offers multiple convenient payment options, including online payments through its secure portal, phone payments with a representative, and mail payments by check or money order. Consumers can also contact the office during business hours to discuss flexible payment plans tailored to their situation.

  • Why is Orion Capital Solutions contacting me?

    If Orion contacts you, it may be regarding an outstanding account balance placed with the company by one of its creditor clients. Orion works on behalf of creditors to assist consumers in resolving past-due accounts. Because of federal privacy laws, limited information may be left in voicemail messages, so consumers are encouraged to call the office directly for more details.

  • Who is Orion Capital Solutions?

    Orion Capital Solutions is a nationally licensed third-party collection agency headquartered in Orchard Park, New York. Founded in 2018, the company provides professional recovery services for creditor clients while offering respectful, achievable solutions for consumers. Orion combines smart technology with an experienced and compassionate team to support efficient account resolution.

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