Ms. Waldrop began her career with Crown Asset Management in 2015. She has over 35 years’ experience in the financial and debt collection industries, holding executive positions within various segments of the market including legal servicing, debt buyer support, data management, process improvement, and consulting for marketplace support models. She gained extensive industry knowledge during her 27 years with Frederick J. Hanna & Associates, P.C, a leading creditor’s rights law firm, where she was the Executive Director of Legal Services. During her tenure with Hanna, Ms. Waldrop drastically increased productivity and revenue in both Georgia and their National Network through process improvements and strategic data management designs. Before joining Crown Asset, she was the Executive Vice President of RNN Group, LLC where she innovatively used her vast knowledge of the industry to create, implement, consult, and manage a legal support product catering to law firms and financial institutions. Ms. Waldrop graduated Summa Cum Laude from Mercer University, obtained her Juris Doctorate from John Marshall Law School Atlanta, and is an active member of the GA Bar.