Receivables Info Executive Spotlight with Pete Klipa
As COO, Pete Klipa is responsible for agency recovery, litigation recovery, operations, client services, and human resources. Combined with the rest of the leadership team, Mr. Klipa helps forge the company visions, strategy, and growth.
“What we do in life, echoes in eternity.” – Maximus
What is your favorite part of working at Harvest Strategy Group, Inc.?
The experience and capability of the Harvest team. As a receivables industry veteran for 25 years, I had the opportunity to admire Harvest from afar. To be a part of this team is a privilege.
In the receivables industry, what emerging trend has your attention?
Digital collections. Consumers are increasing their expectations for digital interactions. Forward-thinking companies are making this a priority.
What industry change do you predict over the next 5 years?
Increased market share penetration by FinTechs. Large lenders will be challenged to move quickly and reduce bureaucracy to compete with nimble players in financial services.
How do you define success?
Exceeding stakeholder expectations which include clients, employees, ownership, and vendors.
What is the best piece of advice you have ever received in life?
Leadership is service. The best leaders understand this, and let it guide their day-to-day actions.
What advice would you give someone entering the receivables management industry?
This is a wonderful industry for someone that is competitive, analytical, process-oriented, and a problem solver. At the end of the day, seek to help consumers who are on their individual credit journeys. Listen to what consumers are saying, and seek outcomes that either improve or maintain how client brands are viewed.
What are you most proud of or what is your biggest accomplishment?
Keeping my faith and family as top priorities during a lengthy career. I have had the opportunity to work at many great places during my career. They have shaped me, and I like to think I have made them better places.
If you could do any other non-industry job for just one day, what would it be?
Shooting Guard for the Boston Celtics.
People would be surprised if they knew…
Despite my advanced age, I still play full-court basketball. Basketball has been my passion for more than 50 years. God-willing I can stay at it for a few more years.
About Harvest Strategy Group, Inc.
Harvest Strategy Group provides single-point-of-contact, nationwide recovery management services for banks, finance companies, debt buyers, and credit unions. The company fosters an entrepreneurial environment and encourages its staff to challenge boundaries, think outside the box, and feel a sense of ownership and accountability for results. Harvest’s mission is to lead the accounts receivable management industry through strength in partnerships, exceptional service, and the delivery of superior results. If you wish to join our team like Mr. Kilpa, you can apply to Harvest Strategy Group online.