Executive Spotlight with Ryan Kazmark

Ryan Kazmark from Landmark Strategy Group on Executive Spotlight

What are your primary duties in your current role?

As COO, I primarily manage and deploy software and digital resources to enhance efficiency, productivity, and workflow automation. I help improve process project management and coordinate with CTO on all IT and security-related items.

Industry Q&A:

How did you join the receivables industry?

I worked in the industry at Wells Fargo and at ASG prior to starting the company in 2004.

In the receivables industry, what emerging trend has your attention?

Deployment of Artificial Intelligence to manage workflow, contact strategies, and quality assurance.

What are your hopes for the receivables industry?

Overall hopes include:

  1. No additional government regulation is created for our industry (we are over-regulated now as it is…)
  2. Minimum wage hikes cease since we cannot raise our prices to compensate. As labor costs continue to surge upward, we are forced to deploy more offshore assets.

What is your favorite part of working at your company?

Having to improvise, adapt, and overcome large challenges daily.

Professional Motivation & Inspiration:

“You miss 100% of the shots you don’t take.” – Wayne Gretzky

What is the best piece of advice you have ever received in life?

Work to focus on the big picture items more than burning time on smaller compartmentalized issues.

What are you most proud of, or what is your biggest accomplishment?

Being in business in this industry for over 20 years.

Personal Q&A:

As a child, what did you want to be when you grew up?

Secret Service Agent.

If you work from home, what is the best thing about your home office setup/working from home? And if you work in an office, what is your favorite part of working in the office?

I work in the office (in the trenches) day after day because I want to be involved and engage the staff face-to-face. I find that to be much more effective.

What is your favorite book, movie, TV show, podcast, or music genre?

Bible, New Testament

People would be surprised if they knew…

I have a Harley Davidson. I enjoy riding in my free time.

Do you have a pet? If so, what kind and what’s their name?

A cat named Violette.

About Landmark Strategy Group

Landmark Strategy Group, LLC is a nationally licensed and bonded receivables management firm located in West Seneca, NY that specializes in passively purchasing non-performing receivables portfolios from credit unions and other sources. Mark Lesinski and the rest of Landmark’s executive team have a combined total of 60+ years of experience in the ARM industry and have developed efficient and compliant processes that deliver a quick valuation, streamlined purchase, and exceptional customer service after the sale.

Published On: April 11th, 2024|Categories: Executive Spotlight|

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