Debt Collection Operations
Insights into the strategies, workflows, and best practices that drive efficient, compliant, and consumer-focused debt recovery.
Credit unions, like all lending or banking institutions, will inevitably wind up with a portion of accounts that fall
In November 2021, a new Debt Collection Rule (Regulation F) under the umbrella of the overarching Fair Debt Collection
There are extensive regulations that govern the collections industry. Federal, state, and local regulations combine into a juggernaut of paperwork
If you’re a professional in Financial Services, Healthcare Management, Insurance, Consumer Retail, Leasing, or any other business industry, you
In the third of this series, Plaza Services’ CMO and newly-elected RMAI President, Adam Parks, expounds on the importance
Among many important business decisions creditors and service providers must make is how and where to allocate delinquent or defaulted
As eCommerce, online shopping, and social media use skyrockets across the country, it’s more important than ever that every collection
The Telephone Consumer Protection Act (TCPA) is one of the most talked-about and amended pieces of consumer protection legislation
By Lauren Valenzuela, Counsel at Actuate Law, LLC The United States has a linguistically and ethnically diverse population. Did you
When a consumer receives a letter from a collection agency, often the first thing they do is Google the
Debt collection agencies can gain many benefits from the popular business platform, LinkedIn. There are a few key reasons
Strong relationships are the lifeblood of business. Strong relationships with your customers, suppliers, vendors, and other stakeholders can be the
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LinkedIn is one of the best online resources for building and maintaining professional connections. Conferences provide many opportunities for personal
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Participation in conferences and industry events provides us with valuable education and an opportunity to connect with other professionals
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Creditors are often faced with a tough decision regarding their charged-off receivables. Once they have exhausted their internal options for
This article courtesy of The Bureaus, Inc. It was written by Aristotle Sangalang and originally published in the Spring 2019
Since gaining popularity in 2006, LinkedIn has become the primary social network for the Receivables Management industry. While Twitter is
According to the Fourth National Climate Assessment (Volume 2), hurricanes have increased in intensity and frequency over the last few
It’s clear that a company’s assets go far beyond what can be expressed in an accounting ledger. Some assets aren’t
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YouTube is a powerful business tool for sharing your promotional videos. YouTube is a great platform for capturing more of
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In the aftermath of natural disaster, companies of all kinds contend with damaged physical assets and displaced workforces and clients.
In any business vertical that uses collection agencies to manage their receivables, there’s a tremendous amount of creditor bandwidth going
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Businesses within the collections industry can struggle with their digital reputation because the debt industry is more susceptible to negative
There are few guarantees for success in the debt collection industry. There is no formula you can follow or set
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