Debt Collection Operations
Insights into the strategies, workflows, and best practices that drive efficient, compliant, and consumer-focused debt recovery.
There are extensive regulations that govern the collections industry. Federal, state, and local regulations combine into a juggernaut of paperwork
If you’re a professional in Financial Services, Healthcare Management, Insurance, Consumer Retail, Leasing, or any other business industry, you
Among many important business decisions creditors and service providers must make is how and where to allocate delinquent or defaulted
The Telephone Consumer Protection Act (TCPA) is one of the most talked-about and amended pieces of consumer protection legislation
By Lauren Valenzuela, Counsel at Actuate Law, LLC The United States has a linguistically and ethnically diverse population. Did you
Social media can help accounts receivable management (ARM) industry organizations demonstrate thought leadership, generate new leads, engage with the community,
Understanding the difference between first and third-party collections could influence how your company does business, what regulations you
By Lauren Valenzuela, Counsel at Actuate Law, LLC Changes impacting compliance seem to be coming fast and furious. As soon
Since Regulation F’s final rule proposal in 2020, the Consumer Financial Protection Bureau’s (CFPB) “Reg F” has made waves throughout
The Fair Debt Collections Practices Act (FDCPA) is the primary governing legislation pertaining to the Accounts Receivable Management (ARM)
Abstract: Spire Recovery Solutions continues expanding its professional reach through NFIB membership. The move strengthens advocacy efforts while supporting
Abstract: Strong client relationships remain essential in the receivables industry. National Debt Holdings focuses on communication, transparency, and long-term
Creditors are often faced with a tough decision regarding their charged-off receivables. Once they have exhausted their internal options for
This article courtesy of The Bureaus, Inc. It was written by Aristotle Sangalang and originally published in the Spring 2019
Since gaining popularity in 2006, LinkedIn has become the primary social network for the Receivables Management industry. While Twitter is
According to the Fourth National Climate Assessment (Volume 2), hurricanes have increased in intensity and frequency over the last few
It’s clear that a company’s assets go far beyond what can be expressed in an accounting ledger. Some assets aren’t
YouTube is a powerful business tool for sharing your promotional videos. YouTube is a great platform for capturing more of
In the aftermath of natural disaster, companies of all kinds contend with damaged physical assets and displaced workforces and clients.
In any business vertical that uses collection agencies to manage their receivables, there’s a tremendous amount of creditor bandwidth going
Businesses within the collections industry can struggle with their digital reputation because the debt industry is more susceptible to negative
There are few guarantees for success in the debt collection industry. There is no formula you can follow or set
If you are in the debt collection space, you know it’s not always an easy industry. As an agent, you
The ARM industry’s reputation for high turnover is understandable, to say the least. Customer service is a draining environment, to
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