Industry News & Announcements
Timely updates on major developments, regulatory shifts, partnerships, and events impacting the debt collection and financial services landscape.
The Washington State Department of Financial Institutions (DFI) has finalized a consent order requiring mortgage lender West Capital Lending
The Washington State Department of Financial Institutions (DFI) has officially entered into a consent order with a residential mortgage
Case Snapshot Case Name: Ward v. National Credit Systems, Inc. Court: U.S. Court of Appeals for the Tenth Circuit
Brian Johnson, President Donald Trump's nominee to lead the Consumer Financial Protection Bureau (CFPB), told the Senate Banking Committee
The Commodity Futures Trading Commission has lost roughly one-quarter of its workforce during President Donald Trump’s second administration, reducing
The Securities and Exchange Commission (SEC) of the Philippines has fined Inclusive Credit Lending, Inc. ₱1.03 million after finding
FinCap is calling for increased and sustainable funding for financial mentoring as its latest report shows that client debt
The use of artificial intelligence in outbound calling continues to draw legal scrutiny as a newly filed class action
South Korean police announced an intensive nationwide crackdown on illegal private lending crimes on Wednesday as authorities respond to
A new report from The Business Research Company projects the global debt collection agencies market will grow to $35.32
Abstract: ACA International’s 2026 Washington Insights Fly-In brought receivables industry leaders to Capitol Hill at a pivotal moment for
Thailand’s finance sector could see improved collection performance and stronger portfolio quality following the government’s launch of a new consumer
More than 262,000 council tax accounts across Yorkshire, England, were in arrears during the 2024-25 financial year, with outstanding
President Donald Trump has nominated former Consumer Financial Protection Bureau (CFPB) official Brian Johnson to serve as the agency's
AI voice agents access full account history, compliance rules, and next-step logic before every interaction Built-in guardrails and contextual
The eThekwini Municipality, which governs Durban and surrounding areas in South Africa’s KwaZulu-Natal Province, is facing renewed scrutiny after
South Korea's financial regulators are launching a sweeping enforcement initiative aimed at protecting vulnerable consumers from abusive lending and
California Attorney General Rob Bonta announced a proposed $4.6 million settlement with Select Portfolio Servicing, Inc. (SPS), resolving allegations
The Trump administration's plan to transfer federal student loan responsibilities from the U.S. Department of Education to the Department
The Office of the Comptroller of the Currency (OCC), Federal Deposit Insurance Corporation (FDIC), and Federal Reserve Board announced June
Illinois consumers now have a new way to submit complaints against financial institutions, as the Illinois Department of Financial
The New York City Department of Consumer and Worker Protection (DCWP) held a public hearing June 1 to gather
Case Snapshot Court: U.S. District Court for the Central District of California Case: Hudson-Bryant v. OCMBC Inc. d/b/a LoanStream,
The Consumer Financial Protection Bureau's recent website overhaul has triggered debate among consumer advocates, compliance professionals, financial institutions, and
Case Snapshot Court: U.S. Court of Appeals for the Eleventh Circuit Case: Gregory Light v. LVNV Funding, LLC and
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Latest News
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- UK Expands Tax Debt Collection With £70 Million Investment and New Recovery Powers
- Microsoft 365 Outage Disrupts U.S. Courts, Government Operations and Business Communications
- Why Repeatability Matters More Than Novelty in Receivables Technology
- U.S. Household Debt Reaches $19.1 Trillion as Collections Remain Near Historic Lows