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Thailand’s finance sector could see improved collection performance and stronger portfolio quality following the government’s launch of a new consumer
More than 262,000 council tax accounts across Yorkshire, England, were in arrears during the 2024-25 financial year, with outstanding
President Donald Trump has nominated former Consumer Financial Protection Bureau (CFPB) official Brian Johnson to serve as the agency's
AI voice agents access full account history, compliance rules, and next-step logic before every interaction Built-in guardrails and contextual
The eThekwini Municipality, which governs Durban and surrounding areas in South Africa’s KwaZulu-Natal Province, is facing renewed scrutiny after
South Korea's financial regulators are launching a sweeping enforcement initiative aimed at protecting vulnerable consumers from abusive lending and
California Attorney General Rob Bonta announced a proposed $4.6 million settlement with Select Portfolio Servicing, Inc. (SPS), resolving allegations
The Trump administration's plan to transfer federal student loan responsibilities from the U.S. Department of Education to the Department
The Office of the Comptroller of the Currency (OCC), Federal Deposit Insurance Corporation (FDIC), and Federal Reserve Board announced June
Fannie Mae has launched the marketing process for a sale of approximately 2,333 reperforming loans with an unpaid principal balance
Case Snapshot Court: U.S. District Court for the Central District of California Case: Hudson-Bryant v. OCMBC Inc. d/b/a LoanStream,
The Consumer Financial Protection Bureau's recent website overhaul has triggered debate among consumer advocates, compliance professionals, financial institutions, and
Case Snapshot Court: U.S. Court of Appeals for the Eleventh Circuit Case: Gregory Light v. LVNV Funding, LLC and
As 2026 unfolded, one trend became impossible to ignore: state legislatures are no longer waiting on federal direction. Instead, they
A new market forecast from Verified Market Reports projects continued growth for the global debt collection services industry over the
Many organizations unintentionally create leadership problems the moment they promote their strongest employees. High performance does not equal leadership
Abstract: Landmark Strategy Group has appointed Jamie Burns-Ostapenko as Senior Director of Outsourcing. Burns-Ostapenko brings deep experience in outsourcing,
Case Snapshot Court: U.S. District Court for the District of Columbia Case: National Fair Housing Alliance et al. v.
Abstract: Refinancing can help consumers reassess existing financial obligations and explore terms that may better fit their current budget,
South Korea's Financial Services Commission (FSC) has unveiled sweeping reforms that would fundamentally reshape the country's purchased receivables collection
Case Snapshot Court: Colorado Supreme Court Case: Wright v. Portfolio Recovery Associates, LLC Decision Date: May 26, 2026 Core
Virginia's unemployment insurance program wrote off roughly $300 million in overpayments while recovering only about $6 million over a
Payment processing has historically been viewed as a settled function within receivables operations. As long as transactions cleared and funds
Abstract: Landmark Strategy Group is pleased to announce the appointment of Jeff Burgess as Director of Legal Network. With 28
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Latest News
- Philippines SEC Fines HC Consumer Finance for Abusive Debt Collection Practices
- Sixth Circuit Revives FDCPA, Michigan Collection Claims Against Oklahoma Law Firm
- Behavioral Intelligence and the Future of Consumer Engagement in Collections
- South Korea Revises Debt Sale Guidelines to Keep Creditors Accountable After Delinquent Debt Sales
- Virginia Introduces Major Financial Services Reforms Affecting Banks, Lenders, and Debt Collectors