Technology & Innovation
Exploring cutting-edge tools and emerging tech trends that transform how the debt collection and financial services industries operate, from automation to AI-driven analytics.
Summary: A strong reputation strategy is essential for collection agencies operating in a highly scrutinized environment. It shapes trust,
Summary: Huntington Debt Holding has introduced a monthly charitable giving program to strengthen its local community impact. The program ensures
By John Everman, CEO & Founder, Guru DNA Technology Consulting For many businesses, the center of their digital universe
Beginner’s Guide to Implementing AI Across Operations Artificial Intelligence (AI) and Machine Learning (ML) are two of the biggest
Summary: Velo empowers collection law firms to modernize operations and increase efficiency. By integrating advanced technology, firms can improve client
Summary: Branding Arc emphasizes how collection agencies can improve their online presence through effective website design. Well-built sites build trust,
Managing disparate technology systems inevitably brings complex challenges for businesses. When critical business systems don't “talk to each other,”
Businesses face many critical decisions regarding data storage and software deployment every day in the receivables industry. Namely, one
Machine Learning (ML) still has an aura of fiction surrounding its use. While ML has been used in the
In an era where businesses constantly strive to stay ahead of the curve, it’s crucial to adopt innovative solutions
It could be said that the receivables management industry is sitting squarely in the midst of a major overhaul.
Over the last few years, contact centers of all kinds— including collections centers— have been finding ways to implement
Data privacy and security continue to be increasingly important points of consideration for businesses, healthcare systems, schools, government organizations,
Implementing new technology and converting between systems can be an overwhelming undertaking for businesses and their employees. As daunting as
Beam Software is continuing to support our customers during the COVID-19 pandemic by helping our clients successfully transition their employees
Central Portfolio Control understands the importance of data security and observed World Password Day on Thursday, May 7, 2020. The
The California Consumer Privacy Act, or CCPA, took effect on January 1, 2020. While the new law is not as
Recently, the Central Portfolio Control executive team attended the 2020 RMAI Annual Conference and learned more about how social media
This article courtesy of Plaza Services, LLC. It was written by Adam Parks and originally published in the Spring 2019 edition
Alliant Capital Management, a professional debt collection company specializing in compliant and affordable debt collection services, announces enhanced payment capabilities
Is your collection platform Omni-channel collection enabled? The majority of collection organizations, from a lender to an outsourced collections
Actuate Law is organizing a special Super Summer Cyber-Symposium in Miami, FL at Florida International University on July 9, 2019,
Since the middle of 2015, cyber attacks on receivables management industry websites have been occurring more frequently. The rise of
The frantic 2017 and 2018 severe weather seasons showed the truly devastating nature of these crisis events, with damages to
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Latest News
- DFPI Secures First Administrative Ruling Upholding CCFPL Enforcement Authority
- Eastern District of Missouri Issues Two TCPA Procedural Rulings
- Attorney Disqualified From FDCPA Case Over Prior Work for Affiliated Debt Collectors
- Georgia Court Allows RESPA Accounting Claims Against Shellpoint to Proceed While Dismissing FDCPA Allegations
- March Consumer Litigation Filings Show Sharp Rise in FCRA and FDCPA Activity
