Technology & Innovation
Exploring cutting-edge tools and emerging tech trends that transform how the debt collection and financial services industries operate, from automation to AI-driven analytics.
Beginner’s Guide to Implementing AI Across Operations Artificial Intelligence (AI) and Machine Learning (ML) are two of the biggest
Summary: Velo empowers collection law firms to modernize operations and increase efficiency. By integrating advanced technology, firms can improve client
Summary: Branding Arc emphasizes how collection agencies can improve their online presence through effective website design. Well-built sites build
Managing disparate technology systems inevitably brings complex challenges for businesses. When critical business systems don't “talk to each other,”
Abstract: Collection agencies need websites that balance usability, compliance, and credibility. A strategic digital presence can improve engagement and
Abstract: Collection agencies are placing greater focus on transparency and community engagement. Branding Arc highlights how public trust can
Businesses face many critical decisions regarding data storage and software deployment every day in the receivables industry. Namely, one
Abstract: Modern collection agencies rely on digital trust and accessibility. A strong website supports communication, compliance, and credibility. Professional
Machine Learning (ML) still has an aura of fiction surrounding its use. While ML has been used in the
In an era where businesses constantly strive to stay ahead of the curve, it’s crucial to adopt innovative solutions
Abstract: Fintech lending continues to reshape receivables management operations. Digital-first consumers now expect faster, more seamless recovery experiences. ARM
Abstract: Collection agencies are adapting to changing consumer payment behaviors. Digital payment tools now play a critical role in
Central Portfolio Control Expands Government Contract Capabilities With Compliance-Driven Operations
Abstract: Central Portfolio Control continues to strengthen its government contract services through compliance-focused operations and secure technology systems. The
Abstract: Collection agencies rely heavily on digital credibility to support growth and communication. A modern website improves trust, accessibility,
Abstract:The Bureaus, Inc. continues investing in compliance-focused innovation through strategic technology collaboration. The partnership reflects increasing demand for scalable
It could be said that the receivables management industry is sitting squarely in the midst of a major overhaul.
Over the last few years, contact centers of all kinds— including collections centers— have been finding ways to implement
Data privacy and security continue to be increasingly important points of consideration for businesses, healthcare systems, schools, government organizations,
Abstract: LinkedIn is becoming a key platform for collection agencies seeking stronger visibility and credibility. Professional engagement helps agencies
Abstract: Industry conferences begin long before you walk into the venue. A polished LinkedIn profile can improve visibility and professional
Abstract: The Bureaus, Inc. has expanded consumer education through video resources. The initiative supports clearer account communication. Consumers receive
Beam Software is continuing to support our customers during the COVID-19 pandemic by helping our clients successfully transition their employees
Central Portfolio Control understands the importance of data security and observed World Password Day on Thursday, May 7, 2020. The
The California Consumer Privacy Act, or CCPA, took effect on January 1, 2020. While the new law is not as
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