Technology & Innovation

By Adam Parks

Millennials and Gen Z are changing the rules for debt collection. These digital-native generations have grown up with

By Michael Walsh, EXL Holdings 

Abstract

As artificial intelligence reshapes the debt

Managing collections can make or break a creditor’s financial performance. Yet, many creditors rely on loan management systems

Artificial intelligence (AI) transforms debt collection, creating opportunities to work smarter, not harder. From analyzing data to improving

By Sara Woggerman, Owner & President – ARM Compliance Business

Debt collection companies must operate with a strong technology stack to find the perfect balance of compliance and

By Beth Goedelman – Senior Manager Professional Services, Latitude by Genesys

As businesses prepare

By John Everman, CEO & Founder, Guru DNA Technology Consulting

For many

Beginner’s Guide to Implementing AI Across Operations

Artificial Intelligence (AI) and Machine Learning (ML) are two of

Velo Law lives at the intersection of collection law and technology. Uniquely built with a

Managing disparate technology systems inevitably brings complex challenges for businesses. When critical business systems don’t “talk to each

Businesses face many critical decisions regarding data storage and software deployment every day in the receivables industry. Namely,

Machine Learning (ML) still has an aura of fiction surrounding its use. While ML has been used in

In an era where businesses constantly strive to stay ahead of the curve, it’s crucial to adopt innovative