Capital Management Services

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  • Who is Capital Management Services (CMS)?

    Capital Management Services L.P. (CMS), is a nationally licensed collection agency headquartered in Buffalo, NY, specializing in proven recovery solutions and compassionate customer service for our reputable financial services clients in the receivables industry. We have been active members of ACA International since 2007. Our team is extensively trained and experienced in the Fair Debt Collection Practices Act (FDCPA) as well as state and federal industry rules and regulations. Our mission is to exceed industry standards for quality and compliance by delivering forward-thinking, innovation-driven recovery, and special project solutions that generate revenue and build capacity for our clients while never wavering from our commitment to delivering the best possible experience for consumers.

  • Is Capital Management Services a scam?

    Capital Management Services is not a scam. We are a nationally and locally licensed business. We have been in business for twenty years and maintain an A+ rating with the Better Business Bureau (BBB). As proven leaders in our industry, we uphold rigorous standards of industry training and secure, compliant operations to exceed consumer and client expectations. We are proud to be SOC 2 Type II certified, a demonstration of our commitment to data security. We are a dependable, compliance-minded team with expertise in recovering delinquent receivables for our clients, a range of reputable creditors across the financial services industry.

  • Is Capital Management Services contacting you?

    If you have been contacted by our agency and need more information, know that we are debt collectors and we may be contacting you in an attempt to collect a debt. Any information obtained will be used for that purpose. Our goal is to work with you to reach an amicable resolution to help you resolve your debt with a payment plan or settlement option that fits your budget. We understand that debt can be overwhelming and we wish to help you navigate the resolution process with calm, clarity, and transparency. Something unique about CMS is that we service a variety of pre-charge-off and post-charge-off accounts, and we’re trusted by some of the largest issuers in the financial industry to provide excellent customer service as we assist consumers in getting back on track with payments.

  • Set up payments

    We strive to make the process smooth and stress-free. We offer secure, online payment options via our online payment portal where you can submit payments at your convenience, 24/7. Using our portal, you can also update your contact information, view your account statements, and keep track of your current balance. We handle consumer data with the utmost attention to security, in compliance with Payment Card Industry Data Security Standards (PCI-DSS).

  • Submit a dispute or complaint

    If you have a concern, please don’t hesitate to call or email our Compliance Team directly. We value your feedback and take your concerns seriously. We are invested in ensuring that any issues are addressed promptly and fairly. Please contact us today to let us know how we can help.

  • Careers with CMS

    Interested in a career with Capital Management Services? We’re well-established in the receivables management industry and we’re constantly growing! We offer our employees competitive compensation and thorough training. If you’re customer-service-oriented and you’d like to grow your career, read more on our website and watch for new listings on Grit Seed.

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