Debt Collection Operations
Insights into the strategies, workflows, and best practices that drive efficient, compliant, and consumer-focused debt recovery.
The field of debt recovery is full of multifaceted, complex decisions to consider. One of the most pivotal is
We live in a digital era where data has taken center stage, driving critical decisions and shaping industries. As
Abstract: Fintech lenders face increasing pressure to manage delinquent accounts while maintaining compliance and consumer trust. Plaza Services, LLC
It is advantageous for your organization to keep third-party collections and first-party collections activities separate. While first-party collections take
In today’s digital landscape, having mountains of data that can be utilized to track, analyze, and collect from consumers will
In 2020, the Consumer Financial Protection Bureau (CFPB) issued its final ruling on Regulation F. Reg F, as the
Litigating distressed auto accounts is similar to litigating other types of consumer credit but also has a few distinct
A judgment has been levied against an account under your management. With that judgment comes a variety of options
Abstract: National Credit Adjusters reinforced its community involvement through support for TECH programs in Kansas. The initiative highlights ongoing efforts
Abstract: Slovin & Associates continues investing in community-focused outreach for vulnerable youth. The initiative supports organizations serving homeless and underserved
By Lauren Valenzuela, Counsel at Actuate Law, LLC Changes impacting compliance seem to be coming fast and furious. As soon
Since Regulation F’s final rule proposal in 2020, the Consumer Financial Protection Bureau’s (CFPB) “Reg F” has made waves throughout
The Fair Debt Collections Practices Act (FDCPA) is the primary governing legislation pertaining to the Accounts Receivable Management (ARM)
By Stacy Rodriguez, Partner at Actuate Law, LLC 2021 was a challenging year for the defense. In addition to the
Are your policy and procedure manuals more like dry, dusty tomes or living, breathing tour guides? Does everyone at
The Consumer Financial Protection Bureau (CFPB) is one of the newest regulatory bodies in the U.S. As the name
The Servicemembers Civil Relief Act—known as the SCRA—is a comprehensive list of benefits and securities for service members of the
The Health Insurance Marketplace is still a relatively new program in the U.S., as the first official plan year started
The Fair Debt Collection Practices Act (FDCPA) is the federal law that acts as the primary regulation for the accounts
Running a successful collection agency is a challenge, and it’s not for everyone. Developing and implementing an effective strategy requires
It is the final countdown! Regulation F’s effective date is around the corner and organizations are busy getting prepared.
When it comes to building and retaining valuable client/partner relationships, it’s important for companies and their employees to intentionally
Verification or Proof of Employment (VoE) requests are one of the most common ways that third-party debt collectors will
What is BPO? BPO, or Business Process Outsourcing, is a business strategy increasingly common today in the global business market.
Submit a Press Release
Submit your press release editorial consideration. We welcome articles highlighting trends, innovations, and updates in the collections industry.
Latest News
- Chile Cracks Down on Student Loan Delinquencies With Account Seizures
- Federal Ruling Changes TCPA Landscape, State SMS Laws Still Apply
- CFPB Leadership Transition May Keep Russell Vought at Bureau as Brian Johnson Awaits Senate Confirmation
- Australian Audit Calls for Stronger ATO Small Business Debt Collection Targets
- CFPB Complaint System Changes Add New Filing Requirements for Consumers