Debt Collection Operations
Insights into the strategies, workflows, and best practices that drive efficient, compliant, and consumer-focused debt recovery.
By Stacy Rodriguez, Partner at Actuate Law, LLC 2021 was a challenging year for the defense. In addition to the
Are your policy and procedure manuals more like dry, dusty tomes or living, breathing tour guides? Does everyone at
The Consumer Financial Protection Bureau (CFPB) is one of the newest regulatory bodies in the U.S. As the name
The Servicemembers Civil Relief Act—known as the SCRA—is a comprehensive list of benefits and securities for service members of the
The Health Insurance Marketplace is still a relatively new program in the U.S., as the first official plan year started
The Fair Debt Collection Practices Act (FDCPA) is the federal law that acts as the primary regulation for the accounts
Running a successful collection agency is a challenge, and it’s not for everyone. Developing and implementing an effective strategy requires
It is the final countdown! Regulation F’s effective date is around the corner and organizations are busy getting prepared.
When it comes to building and retaining valuable client/partner relationships, it’s important for companies and their employees to intentionally
Verification or Proof of Employment (VoE) requests are one of the most common ways that third-party debt collectors will
Managing the reputation of accounts receivable management firms includes a unique set of challenges not faced in other industries. Over
Managing the reputation of accounts receivable management firms include a unique set of challenges not faced in other industries. Over
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