Debt Collection Operations
Insights into the strategies, workflows, and best practices that drive efficient, compliant, and consumer-focused debt recovery.
By Lauren Valenzuela, Counsel at Actuate Law, LLC Changes impacting compliance seem to be coming fast and furious. As soon
Since Regulation F’s final rule proposal in 2020, the Consumer Financial Protection Bureau’s (CFPB) “Reg F” has made waves throughout
The Fair Debt Collections Practices Act (FDCPA) is the primary governing legislation pertaining to the Accounts Receivable Management (ARM)
By Stacy Rodriguez, Partner at Actuate Law, LLC 2021 was a challenging year for the defense. In addition to the
Are your policy and procedure manuals more like dry, dusty tomes or living, breathing tour guides? Does everyone at
The Consumer Financial Protection Bureau (CFPB) is one of the newest regulatory bodies in the U.S. As the name
The Servicemembers Civil Relief Act—known as the SCRA—is a comprehensive list of benefits and securities for service members of the
The Health Insurance Marketplace is still a relatively new program in the U.S., as the first official plan year started
The Fair Debt Collection Practices Act (FDCPA) is the federal law that acts as the primary regulation for the accounts
Running a successful collection agency is a challenge, and it’s not for everyone. Developing and implementing an effective strategy requires
There are few guarantees for success in the debt collection industry. There is no formula you can follow or set
If you are in the debt collection space, you know it’s not always an easy industry. As an agent, you
The ARM industry’s reputation for high turnover is understandable, to say the least. Customer service is a draining environment, to
Managing the reputation of accounts receivable management firms includes a unique set of challenges not faced in other industries. Over
Managing the reputation of accounts receivable management firms include a unique set of challenges not faced in other industries. Over
Submit a Press Release
Submit your press release editorial consideration. We welcome articles highlighting trends, innovations, and updates in the collections industry.
Latest News
- Business Differentiation in Collections: Building Trust in a Commoditized Market
- From 30 to Charge-Off: What Consumer Behaviors Predict Who Cures and Who Doesn’t
- Bipartisan Coalition of Attorneys General Urges FCC to Strengthen KYC Rules Against Illegal Robocalls
- Chile Cracks Down on Student Loan Delinquencies With Account Seizures
- Federal Ruling Changes TCPA Landscape, State SMS Laws Still Apply