Industry News & Announcements
Timely updates on major developments, regulatory shifts, partnerships, and events impacting the debt collection and financial services landscape.
President Donald Trump has nominated former Consumer Financial Protection Bureau (CFPB) official Brian Johnson to serve as the agency's
AI voice agents access full account history, compliance rules, and next-step logic before every interaction Built-in guardrails and contextual
The eThekwini Municipality, which governs Durban and surrounding areas in South Africa’s KwaZulu-Natal Province, is facing renewed scrutiny after
South Korea's financial regulators are launching a sweeping enforcement initiative aimed at protecting vulnerable consumers from abusive lending and
California Attorney General Rob Bonta announced a proposed $4.6 million settlement with Select Portfolio Servicing, Inc. (SPS), resolving allegations
The Trump administration's plan to transfer federal student loan responsibilities from the U.S. Department of Education to the Department
The Office of the Comptroller of the Currency (OCC), Federal Deposit Insurance Corporation (FDIC), and Federal Reserve Board announced June
Illinois consumers now have a new way to submit complaints against financial institutions, as the Illinois Department of Financial
The New York City Department of Consumer and Worker Protection (DCWP) held a public hearing June 1 to gather
Case Snapshot Court: U.S. District Court for the Central District of California Case: Hudson-Bryant v. OCMBC Inc. d/b/a LoanStream,
Sydney, Australia, 17 Jan, 2025 — InDebted, a global leader in technology-enabled debt collection, is excited to announce the appointment
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Sydney, Australia, 16 Jan, 2025— InDebted, a global leader in technology-enabled debt collection, has announced its entry into the Mexican
Summary: Orion Capital Solutions is investing in future workforce development through its partnership with the Boys & Girls Club.
Summary: Organizations in the accounts receivable management industry can maximize conference ROI through structured preparation, targeted networking, strategic educational
Summary: Organizations in the accounts receivable management industry can adopt artificial intelligence through a compliance-first framework. To do this,
Summary: Branding Arc highlights how modern website design is reshaping debt collection vendor partnerships by improving user experience, building
Summary: Modern collection agency marketing requires more than basic outreach. By strengthening digital presence, agencies can build credibility, attract
Summary: Credit union debt sales are helping institutions improve liquidity, strengthen financial stability, and maintain member-focused service through strategic
Summary: National Credit Adjusters improves recovery outcomes by prioritizing empathy, consumer experience, and personalized engagement. By combining respectful communication
Summary: National Credit Adjusters emphasizes the importance of supporting the RMAi Legislative Fund in a tightly regulated receivables industry.
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The online bank elevates financial management of recovery operations with Convoke’s new solutionARLINGTON, VA. (October 21, 2024) – Convoke today
Summary: National Credit Adjusters underscores the value of active involvement in RMAi for both professional development and industry advancement.
Summary: P&B Capital Group is reinforcing its community presence through charitable giving. Its latest outreach connects healthcare support with
Summary: Landmark Strategy Group reinforces its compliance capabilities with a strategic leadership addition. The move highlights increasing focus on
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Regina M. Slowey has joined Barron & Newburger, P.C., expanding the firm’s footprint into Michigan. She has taken on the
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Latest News
- Debt Collection and High-Cost Lending Draw Scrutiny in 2026 Senate Races
- Consumer Protection Lawsuits Reach 10-Year High as FCRA, TCPA Filings Surge
- Snap Finance Reaches $664.9 Million Settlement With 17 States Over Lease-to-Own Practices
- Federal Court Preserves Jury Trial Rights in FTC Debt Relief Enforcement Case
- Alabama Court Rejects I.C. System’s Bona Fide Error Defense in FDCPA Case