Central Portfolio Control

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Who is Central Portfolio Control?

Central Portfolio Control, or CPC, is a professional debt collection agency that was founded in 1998 and is headquartered in Minnetonka, MN. Central Portfolio Control manages accounts on behalf of our creditor clients while maintaining the highest ethical and legal standards. Central Portfolio Control takes an empathetic approach to recovering accounts, working with consumers to find amicable solutions to resolve account balances.

Is Central Portfolio Control a Scam?

No. Central Portfolio Control is not a scam. We are a nationally licensed third-party debt collection agency that works for a variety of clients ranging from major banks to automotive finance companies, investment firms, and other financial institutions. Central Portfolio Control works on behalf of creditors to contact consumers via telephone calls, letter, and other available mediums of communication. Our company is frequently audited by third-party auditors to ensure compliance with rigorous data security standards. CPC has achieved SOC2 security certification, demonstrating our commitment to keeping consumer data safe and secure.

Central Portfolio Control Complaints

Central Portfolio Control invites consumers to contact our management and share their experiences in working with our team. The Chief Compliance Officer can be contacted directly:

With regards to disputes, you will receive a written acknowledgment of the receipt of your dispute. Disputes are typically processed within 1-2 business days of the request. If we are unable to locate your account, we may need to contact you. CPC will respond with the outcome of the investigation within 30 days of the receipt of the dispute.

Making Payments to Central Portfolio Control

Central Portfolio Control offers consumers a wide range of options for making payments on their accounts. Consumers can choose to make payments online, over the phone, and by mail using a credit card, check, money order or cashier’s check.

Central Portfolio Control has an online portal on our website for consumers to get more information about their account, make payments, view documents, and more. Consumers can visit portal.cpcrecovery.com to authenticate themselves and access the online portal.

Is Central Portfolio Control Listed on Your Credit Report?

On behalf of our clients, Central Portfolio Control, or CPC, reports accounts to the major credit bureaus including TransUnion, Experian, and Equifax. CPC is a third-party collection agency that relays the information and documentation provided to us by our clients when reporting to the credit bureaus. Central Portfolio Control strives to be flexible for consumers, working to help consumers resolve accounts on their credit report while staying within the requirements of the law.

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