Who Is The Bureaus, Inc?

The Bureaus, Inc. is a master servicer of non-performing receivables portfolios. Founded in 1928 and headquartered in Northbrook, Illinois, The Bureaus has been owned by the same family since 1978. The company has decades of experience producing compliant, high-quality services for their creditor partners and delivering exceptional customer service to consumers.

Is The Bureaus, Inc. a Collection Agency?

The Bureaus, Inc. is a master servicer of consumer receivables.  As part of those services, they work closely with collection agencies and collection law firms.

The Bureaus, Inc. Mission

The Bureaus Inc.’s mission is to be the leader in the recovery of accounts receivable while providing unparalleled service to their clients and a rewarding environment for their staff.

What Memberships, Certifications, and Accreditations Does The Bureaus, Inc. Have?

The Bureaus, Inc.’s experienced executive team actively participates in industry professional associations including ACA International and Receivables Management Association International. The Bureaus, Inc. is a BBB Accredited business and a Certified Receivables Business by RMAI, ensuring that they are held to the highest industry standards. The Bureaus Executive Team continues to work with RMAI and all members serve on at least one RMAI committee, as it is important to ensure that we work together to ensure we promote a positive message about our industry and continue to fight against bad legislation that may harm consumers and our industry.

The Bureaus’ Vice President, Marian Sangalang, served as President of RMAI in 2019 and was a member of the RMAI Board of Directors for several years prior to her term as President. Marian Sanglaang currently serves as the Chair for the RMAI Certification Council. 

Services The Bureaus, Inc. Provides

The Bureaus, Inc. is a master servicer for non-performing receivables portfolios. Their experienced team has decades of diverse expertise working with creditors and industry partners in the collection and recovery of accounts receivable. They have created advanced technologies and proprietary analytical tools that continually help them improve the consumer experience while achieving business performance goals. 

Their team focuses heavily on four key areas: Portfolio Acquisitions, Account Recovery Services, Cutting-Edge Technology, and Data Security. With more than 75 years of business experience, they assist clients with evaluating, acquiring, and servicing consumer receivables portfolios originated as a variety of installment loans and revolving credit lines. The Bureaus Inc.’s innovative technology solutions and administrative procedures are instrumental in maintaining a secure environment and protecting sensitive data.

Career Opportunities with The Bureaus, Inc

The Bureaus, Inc. seeks candidates who fit their professional and respectful work environment. They take pride in having one of the lowest staff turnover rates in the receivables management industry. Applicants are carefully screened for organizational fit, including drug testing and criminal background checks. The Bureaus cares about consumers and has no tolerance for abusive interactions.

For more information regarding career opportunities with The Bureaus, Inc., please visit The Bureaus, Inc. Careers page

Connect with The Bureaus, Inc. on Social Media

The Bureaus, Inc. uses social media channels to distribute information that can be helpful for clients, colleagues, and consumers. Through their accounts, they share content such as links to free consumer resources that can help build financial literacy, information about industry news and technology trends, and updates about the company and executive team. Connecting with The Bureaus, Inc. is as easy as following their profiles on LinkedIn, Facebook, and YouTube.

The Bureaus, Inc. Thought Leadership

The Bureaus, Inc. Video Appearances

Consumer & Community Advocacy

The Bureaus, Inc. is committed to furthering the cause of consumer financial literacy and engaging in community philanthropy in the Greater Chicago area. To view all consumer resources provided by their team including payment information, personal finance tools, communication opt-ins, feedback forms, and more, visit The Bureaus, Inc. Consumer Resources page.

Meet the Team