Debt Collection Operations
Insights into the strategies, workflows, and best practices that drive efficient, compliant, and consumer-focused debt recovery.
In November 2021, a new Debt Collection Rule (Regulation F) under
There are extensive regulations that govern the collections industry. Federal, state, and local regulations combine into a juggernaut
If you’re a professional in Financial Services, Healthcare Management, Insurance, Consumer Retail, Leasing, or any other business industry,
In the third of this series, Plaza Services’ CMO and newly-elected RMAI President
Among many important business decisions creditors and service providers must make is how and where to allocate delinquent or defaulted
As eCommerce, online shopping, and social media use skyrockets across the country, it’s more important than ever that every collection
The Telephone Consumer Protection Act (TCPA) is one of the most talked-about and amended pieces of consumer
By Lauren Valenzuela, Counsel at Actuate Law, LLC
The United States has a linguistically and ethnically diverse population. Did you
When a consumer receives a letter from a collection agency, often the first thing they do is Google the name
Social media can help accounts receivable management (ARM) industry organizations demonstrate thought leadership, generate new leads, engage with
What is BPO?
BPO, or Business Process Outsourcing, is a business strategy increasingly common today
Subrogation, or as it literally means to stand in place of another, is one of the most specialized
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There are several types of audits common to the accounts receivables management (ARM) industry. In particular to data
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Debt collection agencies can gain many benefits from the popular business platform, LinkedIn. There are a few key reasons why
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Strong relationships are the lifeblood of business. Strong relationships with your customers, suppliers, vendors, and other stakeholders can be the
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LinkedIn is one of the best online resources for building and maintaining professional connections. Conferences provide many opportunities
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Participation in conferences and industry events provides us with valuable education and an opportunity to connect with other
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Creditors are often faced with a tough decision regarding their charged-off receivables. Once they have exhausted their internal
This article courtesy of The Bureaus, Inc. It was written by Aristotle Sangalang and originally published in the Spring
Since gaining popularity in 2006, LinkedIn has become the primary social network for the Receivables Management industry. While Twitter is
According to the Fourth National Climate Assessment (Volume 2), hurricanes have increased in intensity and frequency over the last
It’s clear that a company’s assets go far beyond what can be expressed in an accounting ledger. Some assets aren’t
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YouTube is a powerful business tool for sharing your promotional videos. YouTube is a great platform
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In the aftermath of natural disaster, companies of all kinds contend with damaged physical assets and displaced workforces and clients.
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