Debt Collection Operations
Insights into the strategies, workflows, and best practices that drive efficient, compliant, and consumer-focused debt recovery.
Navigating the legal debt collection landscape requires a nuanced understanding of various stages, from opening claims to preparing judgments
In the world of debt collection, achieving success often hinges on a delicate balance of key factors that, when
In today's dynamic financial landscape, creditors play a pivotal role in sustaining healthy cash flow and securing the financial
SEO for collection agencies is like playing a game of Monopoly. It requires more than just pushing your brand
Today's dynamic business environment calls for industry networking as an indispensable tool for companies aiming to stay ahead of
It is advantageous for your organization to keep third-party collections and first-party collections activities separate. While first-party collections take
In today’s digital landscape, having mountains of data that can be utilized to track, analyze, and collect from consumers will
In 2020, the Consumer Financial Protection Bureau (CFPB) issued its final ruling on Regulation F. Reg F, as the
Litigating distressed auto accounts is similar to litigating other types of consumer credit but also has a few distinct
A judgment has been levied against an account under your management. With that judgment comes a variety of options
The Fair Debt Collections Practices Act (FDCPA) is the primary governing legislation pertaining to the Accounts Receivable Management (ARM)
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By Stacy Rodriguez, Partner at Actuate Law, LLC 2021 was a challenging year for the defense. In addition to the
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Are your policy and procedure manuals more like dry, dusty tomes or living, breathing tour guides? Does everyone at
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The Consumer Financial Protection Bureau (CFPB) is one of the newest regulatory bodies in the U.S. As the name
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The Servicemembers Civil Relief Act—known as the SCRA—is a comprehensive list of benefits and securities for service members of the
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The Health Insurance Marketplace is still a relatively new program in the U.S., as the first official plan year started
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The Fair Debt Collection Practices Act (FDCPA) is the federal law that acts as the primary regulation for the accounts
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Running a successful collection agency is a challenge, and it’s not for everyone. Developing and implementing an effective strategy requires
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It is the final countdown! Regulation F’s effective date is around the corner and organizations are busy getting prepared.
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When it comes to building and retaining valuable client/partner relationships, it’s important for companies and their employees to intentionally
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Verification or Proof of Employment (VoE) requests are one of the most common ways that third-party debt collectors will
What is BPO? BPO, or Business Process Outsourcing, is a business strategy increasingly common today in the global business market.
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Subrogation, or as it literally means to stand in place of another, is one of the most specialized forms of
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There are several types of audits common to the accounts receivables management (ARM) industry. In particular to data security audits,
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