Industry News & Announcements
Timely updates on major developments, regulatory shifts, partnerships, and events impacting the debt collection and financial services landscape.
FinCap is calling for increased and sustainable funding for financial mentoring as its latest report shows that client debt
The use of artificial intelligence in outbound calling continues to draw legal scrutiny as a newly filed class action
South Korean police announced an intensive nationwide crackdown on illegal private lending crimes on Wednesday as authorities respond to
A new report from The Business Research Company projects the global debt collection agencies market will grow to $35.32
Case Snapshot Court: U.S. District Court for the Northern District of California Case: Caroline Wong v. LaserAway, LLC, No.
Legislative Snapshot Bill: Senate Bill 992 Jurisdiction: Pennsylvania Status: Signed into law by Gov. Josh Shapiro Effective Date: Oct.
A new report from The Pew Charitable Trusts found that debt collection lawsuits continue to increase across several U.S.
Egypt’s Financial Regulatory Authority (FRA) has extended the grace period for companies and entities operating in the non-banking financial
The Consumer Data Industry Association (CDIA) has approved a new Metro 2 Special Comment Code designed to give lenders
The U.S. Senate Committee on Banking, Housing, and Urban Affairs has scheduled a confirmation hearing for Brian Johnson, President
Several U.S. financial regulators have finalized a joint rule establishing common data standards under the Financial Data Transparency Act
The Federal Reserve's June Supervision and Regulation Report indicates that the U.S. banking sector remains in a strong position,
Case Snapshot Court: U.S. Court of Appeals for the Ninth Circuit Case: United States v. Rhodes, No. 24-4277 Decision
Case Snapshot Court: U.S. District Court for the Western District of Tennessee Case: Reaves Law Firm, PLLC v. Baker,
Case Snapshot Court: U.S. District Court for the District of New Jersey Case: In re American Medical Collection Agency,
The U.S. Treasury Department is preparing to take over servicing of $179 billion in defaulted federal student loans owed
Abstract: Behind every successful recovery strategy lies a set of metrics that reveal how effectively organizations engage consumers, manage
Case SnapshotCourt: U.S. District Court for the District of DelawareCase: Neal v. Transworld Systems, Inc., No. 25-218-JLH-EGTDecision Date: June 10,
A court in Malaysia has dismissed a RM9 million lawsuit filed by debt collection agency Trinity Advance Sdn Bhd
Abstract: ACA International’s 2026 Washington Insights Fly-In brought receivables industry leaders to Capitol Hill at a pivotal moment for
Thailand’s finance sector could see improved collection performance and stronger portfolio quality following the government’s launch of a new consumer
More than 262,000 council tax accounts across Yorkshire, England, were in arrears during the 2024-25 financial year, with outstanding
President Donald Trump has nominated former Consumer Financial Protection Bureau (CFPB) official Brian Johnson to serve as the agency's
AI voice agents access full account history, compliance rules, and next-step logic before every interaction Built-in guardrails and contextual
The eThekwini Municipality, which governs Durban and surrounding areas in South Africa’s KwaZulu-Natal Province, is facing renewed scrutiny after
Submit a Press Release
Submit your press release editorial consideration. We welcome articles highlighting trends, innovations, and updates in the collections industry.
Latest News
- Federal Court Preserves Jury Trial Rights in FTC Debt Relief Enforcement Case
- Alabama Court Rejects I.C. System’s Bona Fide Error Defense in FDCPA Case
- TransUnion Launches Fraud Scores for Credit Denials, Targeting Credit Washing and Synthetic Identities
- South Korea Debt Collection Outsourcing Surges 14.6% as Lenders Cut Costs
- The Business of Bad Debt Advice: How Scams Exploit Consumers Struggling With Debt